Trek Bicycle Fort Worth South

"Great manager and service department. Purchased my 3 year old a bike over 1 year ago and bought my 7 year old a new bike yesterday. I love how light these bikes are and quality is worth the money. You get what you pay for! Very satisfied!!! My kids are very very happy and excited to come home and ride bikes!! Winning"

"This is in regards to the south Fort Worth store. I had spent the entire day going from store to store in fort worth. I ended up at trek for the last stop. I was met by Alex when we came in and she showed us around and went over some of the bikes. She went well out of her way to give me specs and comparisons of different models. As well, this was the only store we went to where I was told to test ride the bike and see how it felt. when picking up the purchased bike, the rest of the team was a Huge help in going over equipment and setup. I could not be happier with the service."

"10/6/23 Shalin and the team at the Fort Worth South location made my wife’s dream come true. My wife Wannitsa has been dreaming of the day she would get her new Boone. Although it took a few months for her to finally pick it up, Shalin made it happen. Wannitsa is a small lady and finding a 49cm Boone is not easy, but to find one in the color way she wanted was great. Sadly the order got canceled without anyone knowing. Shalin not being the professional she is, she immediately ordered a black one that was available in the right size. To our surprise Wannitsa loves the black/gray/carbon colors. This is our 8th Trek bike we have bought over the last two years and Shalin and the team at Fort Worth South really know how to keep us coming back. Next is supercaliber’s!! 4/22/22 Huge thank you to the awesome staff at Trek Bikes. The wife and I just picked up a couple Domane’s and noticed that the rim stickers were pealing off a little and wrinkled in other areas (I know they are just stickers but, they are also new road bikes that we paid a lot of money for. We took the bikes in and seeing how they didn’t have any model of wheels we had to switch ours out with, they took the next higher level (upgrade) available and gave us those! Wow, never heard of a LBS ever doing this… Ever!! Thank you very much for taking care of us so well. Truly going above and beyond. We will highly recommend Trek Ft. Worth South to anyone and everyone we meet."

"The service I received both times that I was in was top notch! Chris was so kind in answering my questions as a new rider. He gave me a full overview of the options without feeling like I was being pressured into choosing the most expensive one. Jared was friendly at pick-up and even went outside with me to double check my bike rack that I had concerns with. My bike has never ridden so smoothly! These interactions are definitely how you gain lifetime customers!"

"Jarrod was super helpful and knowledgeable during my bike-buying experience. John, their mechanic brings a wealth of knowledge as a former professional mountain biker. Not too many bike shops can say that! I have found my go-to bike shop."