Tuffy Tire & Auto Service Center 1555 U.S. 34, Oswego, IL 60543

"Everyone at Tuffy in Oswego is professional 100%. I know when I bring my car it’s going to be in the best hands. They have always make sure I understand what’s going on with my car at all time. Make sure you stop on in, and you won’t regret it."

"In and out! Getting a flat tire and be major inconvenience…the crew was able to get me in and out the door with a fixed tire. Much appreciate the quick service."

"2024/01/09 - This latest interaction had issues. It took almost two days to "fix" my car. I went to pick it up and immediately had issues with the brakes. It took a day for Corp and DM to authorize fixing the brakes again and another day to complete the repairs. I have some concerns with how Tuffy Corp/DM treats the customers. No financial or coupon considerations were provided for the extra two days of unnecessary delay and complete frustration. 2022/2023 - This is my first interaction, and sometimes the desk person misses some things but easy to work through. They were able to diagnose and resolve the issue quickly. Nice they go through estimate process to make sure everyone is aware of the cost and time to complete. They also took me through the issue while visually showing me on my car."

"I really don't want to leave a bad review but, I went for diagnosis paid $170. Had to leave my vehicle there take uber back and forth. I was told it was a few things that I've so far replaced. Engine light is still on. I called spoke with Kevin he was busy said he will call me back a week later no call back. I'm not sure what's going on but I need to know what's going on with my car. Can someone help me out because I feel like I just gave my money away and issue is still not resolved."

"I’ve been a loyal customer for many yrs. As they’ve changed managers, service has faltered, but I am glad to say that the latest managerial change was for the better. They are BACK, baby! Thanks for the outstanding service, Kevin!"