Randalls Pharmacy
9911 Brodie Lane, Austin, TX 78748
Location & Phone number
9911 Brodie Ln, Austin, TX 78748, United States
About the Business
Randalls Pharmacy is a trusted drugstore and health institution located at 9911 Brodie Lane in Austin, Texas. Our pharmacy offers a wide range of prescription medications, over-the-counter drugs, and health products to meet all your medical needs. Our knowledgeable staff is dedicated to providing excellent customer service and personalized care to help you manage your health effectively. Whether you need a refill on your prescription or advice on managing a chronic condition, Randalls Pharmacy is here to support you on your journey to wellness. Visit us today for all your pharmacy needs.
Photos
Hours open
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"My family has been using them for many years, I LOVE them. Always extremely helpful"
"It would be nice to review their service, but they don’t answer their phone. I’ve called all day long trying to contact a pharmacist. Their mailbox is full, so your call ends up being disconnected over and over and over…"
"I was told a week prior to my prescription arriving as a transfer from another pharmacy that they would fill for my online provider after doing a search on his name. Once there the manager refused to fill it and could not tell me exactly why they have a discriminatory policy not to fill from online providers nor would he look up my providers name. I have a referral from my local Dr. to my online provider for the prescriptions and other pharmacies can fill them. I had to transfer because the other pharmacies were out. Is this not hoarding a hard to get medication? The manager was extremely rude and snappy and had me on hold for 10 minutes. Do better Randalls."
"I recently had a prescription transferred to this pharmacy from another one with different company. Randall’s had the best price on GoodRX but every person I have spoken to in the pharmacy has been very rude and even hateful. I was told by someone who answered in customer service with the store that there are constant complaints about the pharmacy. I see why…"
"The pharmacy staff is always exceptionally rude and dismissive. However the lack of attention to prescriptions when they are called in is really astounding. My sister had surgery and her pain medicine was called in 2 days before the surgery but when I went to pick them up post surgery it was a 2 hour wait to get them. They said it was because they are controlled however I was able to transfer the script to Walgreens and get it filled in under 20 minutes. I don’t understand how that’s possible if the only reason it wasn’t filled was because of state law? This isn’t the first time I’ve had issues with them filling scripts but it will be the last time I use this pharmacy."
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