Stonegate Pharmacy
2501 West William Cannon Drive, Austin, TX 78745
Hours open
Monday:
8:30 AM - 6:30 PM
Tuesday:
8:30 AM - 6:30 PM
Wednesday:
8:30 AM - 6:30 PM
Thursday:
8:30 AM - 6:30 PM
Friday:
8:30 AM - 6:30 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
Stonegate Pharmacy is a trusted drugstore and health institution located at 2501 West William Cannon Drive in Austin, Texas. As a reliable pharmacy, we provide a wide range of prescription medications, over-the-counter drugs, and health products to meet the needs of our customers. Our knowledgeable staff is dedicated to providing personalized care and expert advice to ensure that you receive the best possible service. Whether you are looking for medication or health products, Stonegate Pharmacy is your one-stop shop for all your pharmaceutical needs.
Reviews
"Stephanie called me today I needed to update my address Stephanie was very knowledgeable and polite. She answered all my questions and sent me a link for the patient portal. 5 star service with Stephanie. Thank you very much!"
"I used this pharmacy for 9 months. They started off good but now they are terrible and Very disorganized. It takes a long time to receive medication. DO NOT give your payment information to them because they will charge your card at random due to their disorganization. I was recently charged in February for an item that they claimed is from November. You have to pay before receiving the product so it is impossible. They store your payment information and will charge you erroneously. There are several compounding pharmacies now tell your provider to send your scripts to a more organized and professional facility"
"Stonegate - Austin Pharmacy has been a lifesaver for me! The customer service is top-notch, always providing excellent service. I can't comprehend why there are negative reviews here because my experience has always been prompt and efficient, whether it's through email or text. The products I receive are of the highest quality, and the shipping is exceptional. I haven't encountered any issues so far. Even my husband, who recently became a patient, receives the same level of care. I highly recommend Stonegate - Austin Pharmacy to all my friends and family. It truly is a remarkable compound pharmacy."
"I have been working with Stone gate for 3 months now and they have been amazing. Today I had the opportunity to work with Clara after sending an email to inquire about my refill and her customer service was outstanding. She answered all my questions and my issue has been resolved. Thank you all!"
"Poor customer service. Not in terms of their attitude, everyone I speak to is kind however, they don’t have the staff to handle the demand of their orders. They have a call center and no matter how urgent the need is they won’t call back until a few days later. They state you can text them for faster responses but that is also a lie, they still will not get back to you until a few days later. It’s a challenge to remove autofill. They are a huge mess. Pay the extra money and go to a pharmacy that is staffed properly so that you can actually communicate with a pharmacy staff member. It will save you time, money and you will have less stress trying to deal with them monthly."
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