Walgreens Pharmacy

"I arrived at 6:45pm on Thursday, September 28. The technician was immediately rude, loudly telling every customer, “I can’t do much we are about to close.” Mind you, there still was 15 minutes left of store hours. When she got to me, she claimed she could not find my prescription that had been sent over. Then she suddenly found it, but she again said she won’t have time since they are about to close. Then as she said that, she claimed it disappeared from her screen. I called the doctor and had them send it again. She actually had to send the script a total of three times to two different locations. The other reps at the other pharmacies in Houston and Dallas could not find the original script either. It also isn’t online in my Walgreens portal. Due to this, I am quite sure the first tech, in her haste to get off for the day, either intentionally or accidentally deleted my original script. Furthermore, they closed the pharmacy shutters five minutes before closing time at 7pm! I actually never even got the prescription filled until yesterday Monday, October 2nd. It makes no sense that it takes 5 days to fill a prescription. This is unacceptable. I will not be patronizing Walgreens pharmacy ever again. I never wait more than 45 minutes for a prescription to be filled at CVS. And I have never been rushed out the door and had my script deleted because a tech was ready to clock out for the day."

"There was a long line for the pharmacy even there was plenty of people working in the back but for no reason took a while to be served"

"Got a covid test, the results came back so quickly and the employees were absolutely wonderful. They called me instantly with my son's results and because of the invalid test offered to allow him to come back and get another. I highly recommend this Walgreens. The pharmaceutical staff are outstanding."

"Walgreens is so bad. I stopped using them years ago. CVS has higher employee standards, processes, store cleanliness, etc.. Used Walgreens for a COVID test recently, the piece of paper they gave me with the test number is not for the lab the send the sample off to. That is a different place and of course “once it leaves the store it’s out of our hands” - ok fine, then why give me a piece of paper with instructions for getting results whose website says “have not received that sample” - unbelievable Then they get frustrated when I call We are at 72 hours now, nothing CVS got us results in 36 hours"

"I've been here an hour trying to get my sick 11month old's prescriptions filled. They said the Dr from the ER isn't covered by Medicaid. I asked if they tried to call and get a different Dr. To call in the same script and they said yes they called several and handed me my scripts back and said there was nothing they could do. I called the office myself and they said Walgreens never called and they would call in his script. They didn't even ask if I wanted to just pay from them myself because obviously my son needs his medicine. My 4 year old and I had a cart full of stuff that we put back because after my experience I don't want to spend anything more than I absolutely have to. I will not come back and do not recommend which is sad because Walgreens has always been are go to."