CVS Pharmacy

"Great that I did not have to trouble my physician for a transfer of med from one pharmacy to another. They handled it efficiently like pros! Thank you. Nice to have a place like this nearby."

"I’ve had excellent experiences with this pharmacy since it opened. The pharmacists Chad and Malcom take time to answer any questions I have. I never feel rushed. They give excellent customer service."

"I’ve never felt so uncomfortable going to an establishment as big as CVS and getting the cold shoulder from all the staff. Is if they were forced to work there. The managers need to do some coaching or training. It reflects their leadership. I don’t know if I’ll ever come back."

"I went thru the drive thru at CVS on 6750 Reading Rd., Rosenberg,TX. 77471. I waited in line about 10 minutes behind other customers. When I pulled up to the window after the other customer left there was no one there. After about 5 minutes I pushed the call button and the clerk responded I had to wait because there was another customer ahead of me. Since there was no one else in line I assumed she was referring to a customer inside. Then when she finally came to the window. She asked for my information which I gave her. Then she asked if there were other customers behind me. I responded, “Yes.” Then she replied back, “Can you drive back around since you just place your order 10 to 15 minutes ago. I had been waiting longer than that time before she finally came to the window to wait on me. There were no cars behind me when I pulled up to the lwindow and now there were 3 or 4 cars inline. So I told her I would not be driving back around because I had already waited behind two other cars before I got to the window this time. She then left the window and came back with my medication. Instead of pushed the tray out for me to put my card in. She reached her hand out the window for my money or card. I tried to hand her my card but I wasn’t able to reach her hand. I told I was afraid my card would fall. She still didn’t push out the tray instead she placed a clip board out the window for me to place my card on. Then again instead of putting my card and medication in the tray she tried to hand me the both out of the window. I then asked her if she could please put my medication and card in the tray and push the tray out for me to collect them. She made an unpleasant facial express but she did place the items in the tray which I were able to retrieve with no problem. I thanked her and then left. She only responded, “Can you put the basket all the way in the tray.” I did, not realized I had not placed all the way in the tray. I then drove away."

"Horrible experience with extremely rude pharmacy staff. I was trying to drop off a prescription at the drive thru to be told they "only accept pick ups or drop offs at the window" to which I replied, yes I'm trying to drop off a prescription. They said I would have to come back the next day because the pharmacy closes in an hour. I declined because I said I would not be able to make the trip back the next day A different even ruder employee then approached the window and told me, rather rudely, she could fill my prescription in half an hour but I should have come into the store if I wanted a prescription filled. Why allow drop offs in the drive thru?! I was perfectly content with driving across the street for food and coming back for my meds but decided their attitude wasn't worth it and asked for my paper back to go somewhere else. First and last attempt to use this pharmacy. No thanks"