CVS Pharmacy

"I mainly go there for prescriptions and a few medical supplies. I’ve also purchased a couple of branded T-shirts with my city on it. The lead pharmacist is always pleasant and available for questions. If there was an issue (rarely), the pharmacy as quick to resolve it."

"Called to request a prescription transfer from another CVS. I have been on hold for a little over 1 1/2 hours. Thank goodness I have patience but this is absolutely unacceptable. Will be reporting this location."

"I placed my prescription refill using the app and was told it would be ready by 1 pm yesterday. At 5 pm I checked the text message telling me they were working on my order. I called the store and was told it wasn't ready. I explained I placed the refill request the day before and was told it would be ready at 1 so I asked why it wasn't ready. The pharmacist said she would check to see if she had any on hand. She had it and to give her an hour. I received a text stating it was ready at 6 pm. Went to the store and went inside to pick up the prescription as the drive thru had 5 cars in line. The woman that helped us gave us grief when she didn't find the prescription and that it wouldn't be ready until tomorrow. The pharmacist intervened, located the prescription and presented it to us. I usually get some sort of grief when interacting with pharmacy staff."

"I don’t understand what happened to this pharmacy,”. I’ve been going here for over 7 years to get my medicines filled. But ever since my Dr prescribed me a new asthma medicine, my orders have been canceled every month. I’ve brought it up many times with the employees and they claim it’s the system doing it. Was told last month to call it in from now on. I did that this month and it was still canceled. Been trying to call since 9:02 and still haven’t had my call answered, it is now 9:44. Asthma is a serious disease and I need access to my medicine!"

"Tried to pick up a RX FOUR times. Told it was too soon to fill but it was a NEW RX. Then I waited 13 days to pick up even though I wasn’t told it was ready. Then I was told it was 13 days early but they would refill it (not sure why the magic number is 13 and I never picked up the RX or how suddenly they could refill it) then I called 9:18 am verified cost and said it would be ready 2:00 pm. Showed up and was told someone else needed it so it was shelved and if I would come back in 30 minutes it would be ready but if I didn’t pick it up next day it would be put back!! Not even giving me 24 hrs. I live 1 hr away from this pharmacy and they 2x refused to transfer to a CVS closer to me. Finally Dr. Had to cancel the RX from this place by force so he could send it to a closer CVS otherwise if it wasn’t canceled it was showing it was filled and insurance would not pay for it."