Walmart Pharmacy

"Had an appointment at 11 terrible doctors appointment sadly to then have another terrible experience picking up my prescription (which I did not even receive). Went to check in as we have to for them to begin instead of the prescriptions being filled right when doctors send out. Was told it’d be ready in 25 min (12:45) walked around went back nothing they said if we got a message saying it was ready, no phone number was added. We stood there waiting to receive a message for them to tell us it can take up to 15 minutes to get the message to get the YES confirmation to know when it’s ready. Waited another 25 min for them to close for lunch? Got my message if I wanted to be notified of my prescription being ready at 4 p.m sent YES immediately…… Never did I receive a text confirmation on my prescription being ready. It’s currently 11:27 my symptoms are at their peek and now I have to go back tomorrow morning instead of getting my medication the day it was prescribed:/"

"Waited at Pharmacy Drive thru for more than half an hour and there was only one car in front of me. Anyone wanting to use drive thru you’re better off going inside."

"Mrs. Diane retired and I just want to say she was the one of the sweetest persons there. She was always looking for ways to help you get your medication at the best price possible. So grateful to have interacted with her. All of the pharmacist are very attentive and knowledgeable of course. They don’t brush you off they encourage you to ask questions. And will go through every resource to make sure your question is answered. All of them from Martha to Derrick, there are other pharmacists whose name I forgot but were just as helpful."

"Louise has been working at this Pharmacy for a long time and he always goes above and beyond to be helpful. He literally is what makes my experiences with this Pharmacy so pleasant and efficient. He's always in a good mood, positive, and very friendly. The gentleman on the phone today was also very pleasant and accommodating. I didn't get his name but I just want to say I appreciate your staff and pharmacist. But a big shout out to Louis for always being positive and on top of things!"

"Incident that took place on June 30th, 2022 from the Walmart pharmacy located at FM78 & Crestway in Converse. I am in fear of picking up my medications. Here is why: Martha the “pharmacy manager” called me regarding a prescription that was ordered for me. Martha implied that I was not providing my providers with accurate medical information and therefore said she had to “call & confirm” that my oncologist was aware of the fact that I took other medications. EVERY medical person in my life has the same copies of the medications I take, including the pharmacy. She then demanded I give her information regarding my diagnosis/care from all 8 doctors. (When asked who the 8 doctors were and she could only come up with 5). When I asked why, she threatened me by saying she “would not fill my prescriptions without me providing very personal details regarding my medical history”. I have ONLY had my prescriptions filled at this pharmacy for 4 years. When I questioned her further she said “there is a new policy requiring that she has all these details. I then asked for a copy of this policy. She said “they do not provide copies to the customers.” I called Kevin the store manager but he was suddenly unavailable and therefore I spoke to Roger, an assistant store manager, who listened to me and said he would walk over to the pharmacy right then. He said clearly he would call me back after talking to Martha, the pharmacy manager, he never called back. The ENTIRE conversation is on a recorded line, including her threatening me. I have requested 3 times for these “managers” to listen to the call. The refused. I am a 47 year old 100% disabled woman. The threat of not filling my medications has greatly affected me. The medications I take impact my day to day quality of life. I do not know how to proceed. No one will call me back. I am in fear of going to get my medications as Martha indicated she will NOT fill them unless I give her very very personal details of my medical history. I was not aware a pharmacist is qualified as a doctor now. Please help."