CVS Pharmacy

"MEDICAID CLIENTS- They will tell you that your medicine is on "back order" and that you have to pay oop for the medication now. They also "don't know" which ones are covered by Medicaid but know the one that's covered is on "back order". We have been waiting 5 days for antibiotics for my child's ear infection. I have picked up medication for ear aches at this CVS before had no issues until now. I will NEVER use this pharmacy again and am going to remove my entire household from using this pharmacy. I was also going to get my shopping done here as well. I'd rather go to Walmart then give my money to this place."

"My wife was missing 5 pills, we called the manager and they said they have video audits and cameras that verify 30 pills, she only received 25. We have called corporate to file a complaint, as well as with the state. Our advice is, If you have a controlled substance prescription, count them at the counter before you leave."

"CVS continues to VIOLATE MY PRIVACY by calling and texting the WRONG phone number to advise me that a prescription is ready for pickup. Obviously, I am not receiving the notifications as they are using an INCORRECT phone number. I’ve spoken to the pharmacy and advised them on more than one occasion that the number they have in the system is incorrect. They assure me that they will correct the error and invariably they don’t. If my insurance company didn’t force me to use CVS, I would have chosen another more reliable and reputable pharmacy years ago!"

"0 stars all the way. I had an issue with my prescription the first time I went to pick it up, they didn’t close it all the way and it all spilled in my bag, then the bottle I was given for 10 days was less than it should be so I only had sufficient for 7 days (no I didn’t spill any, I gave exactly as directed nothing more). The pharmacist was extremely rude and yelling at me saying they do not make mistakes and he will not do anything about it. (Pharmacist had a very thick African accent) called my kiddos PCP she stated the pharmacy have to fix that & most likely was less than directed due to already not paying attention and not fully closing the first med bottle. Other staff were nice and helpful but the actual pharmacist kept yelling over the phone. Very unprofessional."

"Out of stock on medication essentialto breathing, wait two days, then was told it would be ready at 8pm.. get there at 810pm.. they close at 8pm! The two clerks could care less, would not even acknowledge my existence when I was trying to talk to them through the gate... only the pharmacist would talk to me and stated that the CVS on sublet would be able to fill the prescription. Drive up to Sublet- super nice team by the way! BUT the location didn't have her medication either... closest available: Downtown Dallas! This store had no problem pushing us off to the next day showed ZERO compassion or empathy, then compounded the issue by sending us on a wild goose chase. How this place can be so heartless... never again, never CVS."