Richard's Pharmacy

"I was using Richards Pharmacy since the owner (well I think he is the owner James Olivarez Pharmacist) was extremely helpful when I needed my medication refilled. Never had an issue with him ever and he has good cust svc atleast with me. I even told two of my close friends to use this pharmacy since the pharmacy gets paid by insurance for each of our meds over $500 minimum .... UNTIL ... THE RUDEST "PHARMACY TECH" WHO DID NOT WANT TO EITHER DO HER JOB OR HELP ME OUT (the one who aways looks like shes mad when she is there and said that due to her not wanting to bother with me she quote said "I WILL TELL MY FATHER THE OWNER TO NEVER HELP YOU AGAIN" and hung up on me. I told her your father specifically if he is the owner asked me to go to his pharmacy for my meds and he would order then monthly with no issues! LOL .. I am just shocked the way she treats and speaks to people. I already told everyone in my social media to switch to another pharmacy and they did..all the money they will be losing to their competitors!"

"Really great pharmacy, thank you for taking care of us. They always refill the prescriptions right when we need them and ahead of me calling! Great delivery service."

"We've been using this pharmacy for years and are going to transfer to a less convenient and more expensive alternative purely due to the problems we've had. One of the co-owner's is garbage and basically told me to buy to a replacement for medication he didn't check allergies for and wouldn't rectify. We've had, as of this last delivery, about four or five instances of receiving medication my son is allergic to. I've called at least three different times specifically to make sure they've recorded that he's allergic to it (a specific ingredient/flavor) and that it's recorded. I've been assured every time it has been. Yet, here we are again, receiving medication he can't take, wasting our time and money. The driver(s) for our house for this pharmacy has had to be reported for multiple things, such as tossing our medicine out his window and onto the driveway as "delivering" it (we had this on camera), keeping temperature-sensitive meds in the hot outside air of his car, etc. I feel bad for the single, only decent co-owner/pharmacist I spoke to, having to deal with this mess of a pharmacy. After about four years of using them, we're out. It's just ridiculous having some kind of issue every time my kid needs his meds. They're going to end up killing someone not checking for allergies with filling these meds. That's in addition to giving incorrect amounts for things like anti-biotics (We've received 5-days-worth for a 7-10 day run before). I'm sorry: the one good pharmacist there. It's too much, we tried."

"Dont deserve a single star , didnt give me a booster covid vaccine just because i didnt provide my social s number ... thats not right i did provide my texas drivers license that should be enough . Dont go to this stupid place i will no longer take my kids or my prescriptions here . DONT GO HERE"

"This place is great. I've never had an issue with Rx there, but yesterday they went above and beyond. The Pharmacist took his time to talk to me, explain and answer every single concern I had. I dont know that any other place would have done the same. I appreciated his time and care."