Chipotle Mexican Grill 7226 West 191st Street, Tinley Park, IL 60487

"Typically love me some Chipotle! Just started working right down the street from this one and it was my first time there! I previously did a door dash order months ago for someone and it was terrible but I thought I’d give it a try since I frequent so often! Will never step foot in there again. Not one smile, not one hello, not one friendly person in the entire establishment. I was made to feel like a major inconvenience for coming in to order. Requested double steak had to request twice to get the correct portion since I’m being charged. Requested extra of the freebies several times since she couldn’t seem to grasp an actual spoon full. I won’t be giving this one another penny."

"Sad to see chipotle this low. I got chipotle and my wife got jersey mikes from next door. When I first walked in I was hit with a smell of used mop water. I don’t know how this smell isn’t noticed. Then, there was food all over the floor as if this was a school cafeteria. When I got to the line, I was going to ask for rice but I guess it’s to much to ask for cooked rice anymore. It was one huge clump both the white and brown rice. I wish I had chosen jersey mikes, this may be the last chance I ever give chipotle as this is starting to become a trend."

"Went to pick up an order for my mom some burrito bowls with half steak and chicken and vegetables. Get home and this is what I opened up. A bowl of just vegetables. Either somebody can’t read or they just don’t care!"

"This place made me so sick. While I was eating it my stomach started hurting so bad. Never again will I eat from here. I had the burrito bowl with chicken. I had doubts while I was in line I should have went with my first mindset. There was food all over the counter, where the workers prepare the food. Why they didn’t wipe it down is mind boggling to me. The lady was just making all the to go orders on top of the counter that clearly needed to be wiped down. She transferring wasted salsa on top of lids that she was placing on top of the bowls and attempted to wipe with her gloved hand smearing it worse. Waste of money."

"This place doesn’t deserve 1 star however, I had to give them the lowest. I placed an order online for pickup. Once I arrived my order was NOT on the pickup shelf. No biggie. I had a simple order burrito with guacamole. Not only did I not get the guacamole I had a piece of hair wrapped around some tomatoes instead. I called the store but got connected to a customer service representative. She refunded my money but I didn’t feel totally compensated since this was a lunch break. So I had to finish work hangry along with a headache."