Cracker Barrel Old Country Store

"I've been going to Cracker Barrel for the last 40 something years and have never had this bad of service. I placed my order and the waitress didn't write it down, she didn't even have her order pad with her. She forget and left the coffee pot at the table (as if she knew what was about to happen). After about 30 minutes she stopped by my table and said she was sorry for the delay but there was a large order ahead of mine (and she picked up the coffee pot). About 20 minutes later I got my food, but they forgot to bring me any utensils. It took me another 5 or ten minutes to get someone to bring me a fork so I could start eating. By then my food was barely warm. So all together it was over a hour between the time I ordered my food and the time I was able to eat it."

"Called ahead for a large group. Then, I even sent someone to the restaurant early to see about getting a table set up for 16 of us. They were not interested in working with us. We were ok with tables just being close to each other. Again, they were not interested in working with us. Ended up sitting at 3 tables scattered throughout the dining room. 1st table was already done eating before the last table ever got their food. THIS WAS 3PM, USUALLY A SLOW TIME. The restaurant was not busy. 1st time ran into this issue at a Cracker Barrel. We travel with a team and have been all over Midwest. We usually pick Cracker Barrel because they are accommodating. The manager at this location was the least helpful of any location we have been to, and we have been to many. If you have a larger group, spend your hard earned money somewhere else. This Cracker Barrel location does not want it."

"Had an amazing dinner with my daughter and ordered Maple bacon chicken breast and I'm glad I took a picture when they set the plate down bc every bit was eaten staff was wonderful and attentive!"

"We came to Cracker Barrel to celebrate my birthday. We are very happy that we stopped. All of our food was cooked correctly, served nice and hot, and tasted excellent. We had such a nice waitress who made great suggestions of food choices, and I really loved the grilled chicken she selected. The restaurant is very family friendly atmosphere very clean. Lots of great items to choose from."

"Was told a 40min wait. Ended up waiting more than an hour. I got the fried steak with the hash brown casserole. The meat tasted like unseasoned hamburger. The hash browns were great. I was given in my opinion a small portion. The pancakes were great! We got our food before we even got our drinks. They have Coke Zero! But I was so disappointed to pay $3.19 for a pop and not get it until 10 min after ordering it. Then only got one refill. Because our waitress being busy. She was doing the best she could. The gifts there were great! I feel the food has gone down hill. I used to be excited to go , now I am good if I don't go again. Honestly I would go shop at their store rather than eat there."