Woodrum Ford

"I have had my car in a couple times in the past 2 years for routine visits and each time, I am treated with respect and have had the best experience with the staff. Would highly recommend"

"Nick in Service was the nicest I've ever delt with. Andy came & got my car & returned it to me; just a nice guy too! Last but not least....Gary Woodrum has been my friend for years. He truly is the best of the best! Thank you to all @ Woodrum Ford!"

"Excellent, fast and courteous, get donuts next time I'm there, lol."

"Please do not purchase a vehicle from Woodrum Ford! It was the worst experience I have ever had when purchasing a vehicle. They do not even inspect their vehicles themselves, they use a third part who obviously does not inspect. They will sell you a "pristine condition" car that is false advertising. I even drove over three hours to this dealership for this car as it was a perfect match for what I was wanting. I purchased a 2018 Buick Regal from Woodrum for over $20k and had to pay to replace the rear brake rotors due to them being so badly rusted that my safety was in danger driving it. It was not from my normal wear and tear as I have not owned the vehicle that long. Their customer service was also non-existent when I brought this to their attention. I was given the run around and even hung up and denied conversation by the sales manager, Jared. Not only did they take advantage of me since I am a young female and lied with false advertising on the car, the sales manager, Jared literally moved our email requesting help to their spam folder to ignore it. Their Internet sales person confirmed he did that to us on the phone. I would honestly rate them no stars if that were an option. If you do purchase a car from here, when you test drive it, take it to a mechanic to fully inspect before paying anything to them. Never again will I allow a business to treat me the way they did here at Woodrum. Attached is a photo of the rear brake rotor, Jared (the sales manager) deemed "not his problem". If Brad, the sales person who sold me the car would have negotiated the price, I wouldn't be so upset. He told me it was pristine and I paid $20k in cash that day. I didn't finance, etc. I paid asking price and was even very nice when I was there. I asked Brad to negotiate the price and he even said word for word in the office "You're killing me". What kind of customer service is that?! Seriously don't even waste the money, time, or energy here. GO SOMEWHERE ELSE! I promise it will be worth it."

"Want to put out a big thank you to all the people at woodrum. For finding me a great truck . spending the extra time to make this all come together .Unlike the others that just shoot gun people credit. Will be working with woodrum family from here on out .I will be sending people to woodrum ford"