CVS

"I was in the CVS in Milan today and I went up to the counter to check out I had one thing to check out. There was a couple in front of me who had about four things to check out and the lady behind the counter stood there and talked to them for 10 minutes while I was waiting to be checked out and after the 10 minutes then she started checking them out and talked for another 5. I'll never go there again"

"Not happy with the phone call I had this morning! I called my doctor's office for a rx refill. Cvs texted me that it was too soon to refill. I called Cvs to let them know I had already talked to the doctors office and they had called it in with a change in the dosage. They said they found the new rx, but that it was sent to the Walgreens across the street. She said she would call them and get it corrected. She called me back 20 minutes later and said Walgreens was closed. I told her I needed the meds today. She said she could fill the rx for 2 days till it could be corrected, but 8 pills would be 40.00! I pay 40.00 for a 30 day supply!. I told her no thanks. Walgreens texted me 30 minutes later and said it was ready! I called and they are open!!!! Do not like being lied to or price gauged!! If my insurance didn't specify cvs as our preferred pharmacy I would change. Still might and just pay a little more!"

"We are new to CVS pharmacy. We went through Walgreens for years and always had wonderful pharmacy customer service there, but due to our insurance no longer covering Walgreens we had to switch to CVS. So far I hate it due to the Milan Pharmacy Employees. The entire pharmacy department are never welcoming nor friendly. They all need a lesson in customer service."

"Their pharmacy is a joke, the poor employees are clearly trying their best. The blame is on the manager or regional manager for a lack of training or realization that their online segment of their store is essentially disconnected. DO NOT GO TO THIS PHARMACY - WASTE OF TIME"

"Awful service! I’ve had bad experiences with CVS before and went to Hyvee for my prescriptions. But now my insurance says I have to go to CVS. So I transferred my prescriptions. I went to pick ‘em up and they had 1 ready and said my other was not due to refill. It was due because I was going to be out in a couple days. They said they tried calling my Dr. So I called and had my Dr send another prescription. I told them I was going out of town and needed my pills for Vacation. They said I had to pay cash for em because it wasn’t ready yet. Ok fine I paid for a supply to have some while I was on vacation. I came back and they still hadn’t filled my prescription! They said it wasn’t authorized! I had to wait another hour for them to fill it! The worst rude service ever!"