Free People
4999 Old Orchard Road, Skokie, IL 60077
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
11:00 AM - 6:00 PM
Photos
Location & Phone number
4999 Old Orchard Rd, Skokie, IL 60077, United States
About the Business
Free People is a trendy and bohemian-inspired clothing and shoe store located at 4999 Old Orchard Road in Skokie, Illinois. Offering a wide range of unique and eclectic pieces, Free People is a go-to destination for those looking to express their individual style. From flowy dresses and cozy sweaters to statement shoes and accessories, this store has everything you need to create a free-spirited and fashion-forward look. With its laid-back atmosphere and friendly staff, Free People is the perfect place to shop for those who love to mix and match different styles to create their own personal aesthetic.
Reviews
"Very friendly peoples. I love the free people store"
"Free People sells Bohemian / Boho Chic and contemparary clothing, much of which is made in India. They also sell belts, accessories and jewelry that looks handmade and also has a slightly hippy/boho/coastal vibe to it. This store is nice and quaint, feels like a boutique style store, and the people who work here have great customer service. If you are a man and have a girl who likes the boho style, you should take her here to shop. This Free People is located in Old Orchard Mall."
"I am always amazed by the excellent customer service at free people. I have come into the store many times with issues with my online orders (their online service isn't so great) and they have always found a way to get things sorted out for me."
"First of all, I am reviewing Free People in general. All of these stores are small and totally disorganized. They don't ever seem to carry what is online. However, ordering anything from Free People online is a huge gamble. You may or may not ever receive your order and their customer service is horrible. Last summer, I ordered a dress. I was notified it had shipped and I was given a delivery estimate. That day came and went. I wrote multiple times to customer service and was told I need to wait 10 days. Well, why? The delivery service they use is the absolute worst in the business - UDS. They routinely lose things. That is exactly what happened to my dress order. Not only did it never come, but the tracking even said it was lost but Free People still refused to refund or help me. So, I put a stop payment on my credit card. That got their to attention! They then froze my Free People account. I reported to the BBB and they unfroze my account. I never released payment because why should they have my money for something that never came? Now, several months later, I have placed an order for a pair of pants. Same story! FP says it's shipped and the delivery estimate was two days ago. The UDS tracking says they don't even have it. Customer service is telling me I have to wait until 3/21 before they can help me. Why?? Why should I have to wait another 10 days with no order and no money back? They have cute stuff but the customer service is zero. They don't care at all about their customers."
"Love this Free People Location! .. They have 50%OFF right Now! I was surprised , so cute all selection they carry."
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