Panera Bread

"Expect them to be out of most ingredients by the evening. Also have had my order given to someone else. Submitted a complaint through the app about my experience, was offered a gift certificate, only for it to be rescinded before I could use it. Every experience here has not been without issue. Won’t be going back."

"the food was outstanding as always! i highly recommend going here, hungry or maybe even not hungry! this food is so filling and delicious that no one can resist it. especially not me!! the service here is amazing aswell. everyone is so kind and helpful."

"If I could rate this location zero stars I would. I ordered a loaf of artisan ciabatta bread. When I got home, I noticed it was sliced up in four pieces and sliced open. I phoned the store and spoke to supposedly the manager on staff, Ian, a total joke. I cannot begin to tell you the attitude this kid had. huffing and puffing the entire time he was on the phone. He had the nerve to say they slice the bread because they need it for sandwiches. If an order comes in for a full loaf of bread, and they don't have one, they piece it together (see photos). I have never purchased a loaf of bread cut in four pieces and then sliced open. When I asked if you don't have a full loaf, why not just tell me or cancel the order. He had the nerve to tell me he doesn't have time to run around and call people if something is wrong with the order. WTH?! This individual, Ian, should not be working in the service industry and should not be dealing with customers. He is one of the most immature people I have ever dealt with. I will never visit this location again."

"We just had a horrible experience in Panera Bread Deerfield . Upon entry the lady behind the counter told us that we need masks . We refuse to wear one. She called the manager who told us the same . We told them that this is unconstitutional and unlawful and they should stop asking for masks. Then the other lady told us that we put people in danger etc. I ask them if they are going to serve us and they refused. What you are doing is Unconstitutional, you are intimidating, segregating and harassing your customers. We will never set a foot in your store again and will make sure everyone knows how you treat loyal customers."

"Food is very good. Tastes fresh and good. Service is good too. Pick up order was ready in minutes. They always put all the needed spoons, forks, knives, napkins. Unfortunately not every panera place never forgets it. Overall experience is very positive. The forgot to put a soup last time and added a bonus “make it two” as an excuse to my account. Customer service asked sorry so nothing to say but good."