Walmart Supercenter

"Not sure what I could possibly add to the voluminous amounts of written and verbal opinions on Walmart. Instead, I'd like to compare and contrast the stellar Lincoln Highway In New Lenox location to the Ferrel Rd location in Lockport. New Lenox location is clean, bright, spacious, fully staffed, and I have about an 80% chance of getting the specific item I'm looking for. Lockport location by contrast provides you with about a 75% chance of finding the same item but you will likely have a less pleasant shopping experience."

"Super clean store. Lots of great clearance finds especially in clothing and shoes. I especially like the selection of the DIY furniture section. I didn't make my way through the entire store this time but typically this location is always fully stocked and has great customer service."

"My family and I run a seasonal non profit collecting pajamas and gift cards for local children’s hospital. We choose one major store in the community each year to support whilst buying thousands of dollars worth of pajamas and gift cards for our cause. Today as we were shopping (mind you we go early and explain to the cashier ahead of time what we’re doing and the time it will take to check us out), we were met with the most disheartening, unprofessional, unaccommodating and rude manager I have ever encountered. CARLA - New Lenox store manager was Inconvenienced as she had to open another register to accommodate customers behind us. We were attempting to purchase $1000 in gift cards for TWO local children’s hospitals. She was not talking directly to us, complaining that we were disrupting her register maximums and should have “done this online”. When I politely explained to her what we were doing, she wouldn’t let me speak, finish a sentence, and continued to talk over me. Did not care that we were donating to local children’s hospitals. Dismissed me with a literal hand in my face to another store manager. Mind you NO ONE was behind us, in the store, and the cashier was great! Come to find out (we own a local business and know a lot of community members who are aware of our yearly donation event), CARLA was overhead talking to coworkers hours later about us and our encounter- where a customer (our neighbor) over heard her. Walmart- The fact that you employ such a person who was not only not accommodating to a customer in general, but a customer who is attempting to spend thousands of dollars to support children in need? I will never visit your store again. I will be sure to let every single person on every social media avenue know what we encountered at at your store. CARLA- may you never be in need. Also if you would like to switch jobs one day - I’m an oncology nurse- I’d love to go a job where I’m “bothered” to ring up thousands of dollars to help children and families during Christmas time."

"The free delivery is a plus but getting a two hour delay for a delivery when we ordered the food literally last night at 8pm and asked for it to be delivered by 4pm the following day. Then they report a two hour delay?! How much time in advance do you need to make your order for it to arrive on time. Not cool. Unprofessional, unorganized, lacking efficient shoppers, and drivers."

"They still seem to be pretty stocked up on baking essentials for the holidays. The only thing that I don't like is that they stock huge pallets at night. If you go there later in the evening what you're looking for might be empty on the shelf. The employees at the store aren't that well versed on where items are and are usually on the phone if you go to ask them a question. The other day I had an employee was talking to me but it turns out she was on the phone with an earbud. The back of the parking lot was dark two light poles are completely out. The self checkout was quick and easy."