Menards

"First of all if I could give the Menards in Batavia zero stars I would not to get in a lot of detail their customer service is horrible bought a large item got it home to see it was wrong now I have to rent their truck to make it right and later find out one of the parts is missing they said they had one went to go get it and guess what they didn’t have it when I got there had to go to another store to get it all they did was waist my time it was their fault and they wouldn’t do anything thing to correct it had to pay $48 for truck rental to fix their mistake not that I can’t afford $48 it’s the principle and my time so from now on I will buy as little as I have to from Menards and it won’t be that store"

"Katlin deserves to be a store manager due to how amazing she was yesterday! My husband and I were buying a gun safe, ready to spend alot of money for it. We initially were at the menards in carpentersville where we were horribly treated by the manager and resorted to taking our business elsewhere. Katlin initially was in the tile area helping a couple , after she finished with them, she immediately apologized for the time we waited and immediately assisted us in picking out the right safe for us, she.checked the safe herself and walked us through the resetting of it and how to use it. She went above and beyond. I absolutely loved her! Great team and great experience"

"We moved to a no Menards land. Such a joy to come back and rehab close to one ! Helpful associates who recognize us seven years later! Great selection, good prices carts full, let's get to work!"

"I would just like to say that every time I go in there I do have a very good experience. And I would like to give a shout out to one of your Cashiers her name is Stephanie. She is very friendly and very helpful. Her attitude is awesome. And she appears to be a hard worker and have a very good work ethic. Thank you very much"

"After having good dealing with people in lighting and gardening I had to go to lumber. Found most of what I needed by myself but I needed assistance and information. I saw several people doing absolutely nothing in the contractor area. One, who was on the phone actually walked away from me before hanging up so he wouldnt have to work. I am sick and tired of the poor customer service at this store in this area. The one person who would speak to me told me "they" could do what I needed, but there was no "they" willing to do so. To top it off, the one item I could just buy without assistance, they no longer carry."