The Home Depot

"A warning if u are doing online orders threw home Depot and it's coming from the Ohio distribution in Ohio cancel it. or u will be going threw what iam. I ordered a toilet on February 28 now the fun begins it never moved from Ohio for 3 days now they say will be there the 6th well now it was lost in shipping they say. Ok order another one same issue still sitting in Ohio and won't be delivered til 13 now the place is only 6 hours away but takes a week to get to Illinois. I have did on line orders threw them before but not their distribution center and I never will. I been waiting on this toilet to finish a job but iam glad I have proof to show the customer it's home Depot fault she was not happy at all she said Lowe's and Menards will get my business from now on. I don't know if they use Fed ex or not but I never have luck with FedEx they loose packages or they come destroyed. But this is not a good way to run a business if it's not in stock I will go else where to order never again worst experience I have had with a business like this.so I went from Feb 28 to now it won't be in til March 13 iam just glad the customer has another bathroom it's joke dealing with this. Oh they offered me 10 percent discount lol cause it's their fault lol u should be giving more of a discount for people to be dealing with issues like this that is the business fault not the customer they sure did take my money that day now I got to play the waiting game sad"

"I went in today with a couple issue regarding a transaction was very frustrated before arriving to the store and at the end left the most satisfied customer ever. Natalie and Aaliyah were the most helpful most professional understanding girls I have ever met in customer service I would give them a 10/10 if it would let me most definitely will be coming back"

"Only go If absolutely necessary, curbside is terrible long wait and mess up order. Also if they try to get you to do their scam with rainsoft I highly recommend avoiding it 1,500 for an at point reverse osmosis, and when the company was installing it I asked for the proper faucet and they told me I could go buy it, wasn't until my wife complained that he installed the proper faucet, and tbh the other home depots around are not much better."

"Arthur in appliances is awesome. I ordered a dishwasher online, upon installation I noticed the LED display wasn't working properly, then 20 minutes into the first run, the dishwasher made a loud grinding noise and turned off, beeping with error codes (which I couldn't even read because the display was broken...). Went to the store, spoke to Arthur, he made some calls to the manufacturer on my behalf and 3 days later I had a new dishwasher delivered again. New dishwasher works fine! I thought this was going to be a nightmare but Arthur took care of everything. Thank you Arthur!"

"It's my favorite place ever. DIY is what I love to do, and I can not go into Home Depot without buying some type of tool, etc. It's like a kid in a candy store. They have great financing options for large purchases, an example of 24 months with no interest financing. I highly recommend Home Depot!"