Estates at Norwood 916 Norwood Park Boulevard, Austin, TX 78753

"The reviews are not honest!!! Very bad customer service, I called many times, I left vice messages but they never return my calls or vice messages! I called 5times within 30days and I visited the leasing office 3times, unfortunately they did do anything on my Application and I decided to get back my paperwork it’s just SAD! Day by day getting worse!!!"

"Very nice & patient! Our son loved her & was very patient with our baby too!"

"Rosalie is the best! Throughout the application process, there was some back and forth, but she was incredibly helpful with information and had excellent communication. Giving her only five stars is not enough; she deserves more. As a new resident, my experience has been great. God bless you all; she is truly outstanding!"

"The positive stars are only for Lourdes and Sophia. They were both welcoming and helped in every way they can. Rose is nothing but rude and has an attitude every time she’s my face DURING business hours. But on top of that I’ve been having issues with maintenance request, my rent, and no one has still gotten back with me. I have called leaving voicemails and emails and nothing! At this point I’m determined to figure out which higher up I can speak with to take care of these issues."

"These reviews are dishonest.When I visit my friend here, there is extreme noise from neighbors above and around you. There is trash EVERYWHERE. She contacted the police department several times about the extreme noise levels since the management refuses to do anything about it. This is not the place for elderly or disabled persons to live in."