Ashton Austin

"Love living at the Ashton. The management staff, maintenance and concierge all go above and beyond. Any issues in the apartment are immediately resolved same day. The concierge staff Michelle, Finn and Ian are always helpful, kind and accommodating. I love knowing we have a consistent staff, who know and take care of the residents personally. Definitely recommend!!"

"I've lived here for some time now (and yes, for the entirety of the elevator issues), but I have to admit, other than the inconvenience of the elevators, our living experience at the Ashton has been a 5 star. It gives you all the amenities you could need (plus a hot tub and guest suite), and the people who work here are very delightful - especially Finn. He's been a tremendous help in many situations, treats our dog like his own, and we look forward to seeing him each day. They put their residents first and do focus on safety. My girlfriend and I have been renting for well over 10 years, and we decided to re-sign here for the reasons above even after the issues with the elevators. Views are great, parking is secure, location is top-tier, units are solid, amenities compete with any high rise, and the people are top notch. In mentioning people, I'd be remiss not to mention the maintenance team. They are incredible. Have an issue? Chances are it's fixed the same day (our last apartment left us with a hole in the wall, multiple flooded walls, and many other issues for weeks). This has not been our experience at other complexes. Thank you to that team. Elevators aside, the Ashton is where it's at."

"My wife Rachael and I love living at the Ashton Apartment building. We have lived here for 6 years and have occupied three apartments, on three different floors of the building. The convenience of the city life, the view outside of our apartment, and the comfort of our apartment, are enjoyable. We especially love all the support staff, including the maintenance workers, the concierge, and the office staff. They are wonderful, professional, and very friendly whenever we request maintenance, or whenever we see them in the building. They always have a smile on their face, and something cheerful to say. They are all the real magic of the Ashton experience! On the maintenance team, we have known Jesse, Betty, and Marc for quite a while. Andy has recently joined the team as their supervisor. He has already been helpful and responsive to us in addressing issues that require management approval. As for Jesse, Betty, and Marc, they respond to our requests immediately, and bring their friendliness, professionalism, and expertise to solve issues quickly! We always enjoy speaking with them whenever we run across them in the building. They are always friendly and courteous! Finn works at the concierge desk and Elizabeth and Abby are next to him in the business office. They are on top of every issue involving the Ashton. Their professionalism, sense of humor, and eagerness to communicate with residents is second to none. Joe and Rachael"

"I love the Ashton building! I have been living there for 2 years so far. The office, maintenance, cleaning and concierge teams are great! They are professionals, understanding and friendly!(especially Finn which I talk to every morning, making this place feel more home). The building is located in the heart of Austin, close to the river and parks, restaurants, museum, nightlife, making it optional to have a car. I highly recommend the Ashton!"

"I am long time resident of the Ashton. You are probably reading some reviews about an incident that happened in early 2023 when a repair vendor made a mistake that result in some flooding. I live on the floor that was flooded. My condo was flooded and yes it was not the best situation. However, the Ashton team went above and beyond in my opinion to help and took responsibility for the incident even though it was really on the vendor. The management team helped us move into another unit and really was professional and understanding in a tough time for everyone in building. I should add that the maintenance crew in this building is amazing. They are super nice and get things fixed immediately. I cannot be happier with them. I have lived in the building for years and when I put a request in it is usually handled same day and done exactly right. The building is in a prime location and not inexpensive but I feel like the service is great. They are always smiling and willing to help."