Fountain Terrace Apartments

"I lived here for a year and i’m only moving out because I need more space for me and my dog / wanting to be closer to greenbelt. i am not sure if management changed from previous reviews or if maybe people only write when things are bad, but i had a really great time here and planned on leaving for personal reasons. rent is a little steep for me but that’s because of the location. i didn’t utilize the area as much as i should’ve and so it didn’t seem worth it to me. i did like being close to buffalo exchange and pavement though :) i actually really enjoyed living here. location is great and neighbors are really welcoming and supportive. it’s a very social courtyard! i recommend if you’re new to the area. i had incident(s) with a neighbor but they really did work quickly and sincerely to figure out a solution for me to leave my lease early. i don’t blame management for the neighbors mental illness and hope they get the help they need. as for maintenance, i was able to get what i needed when i needed it. had some sort of water leak emergency late at night and i was able to call an after hours number and they were able to resolve the entire thing within a few days with a little reconstruction of my ceiling. work looks good and problem was solved! my only qualms are the numerous “emergency water shutoffs” and a LOT of noise from construction. i assume because of the remodeling of the units. i work late nights so the noise made it impossible to sleep past like 9-10 am. the water shutoffs happen a lot for a few hours and they usually send an email when they will be with an average of a days notice. i usually was working when they happened and i shower at night so i didn’t really get affected too many times. but ultimately it’s a good spot - just not the right fit for me."

"I enjoyed my 5 months stay here despite the area the complex is in. This was not bad for a first time apartment renter* not (owner) such as myself. The renovations are amazing. I only need to complain about the giant bugs (which are everywhere in Central Austin) that somehow find their way into my apartment despite only leaving the windows open 24/7 and not the front door + people not following the rules of quite time hours. BEWARE of the neighbors aka the Mob. They are very fake and have not learned what it means to respect people and be kind. Especially when it's behind your back. There are a few decent neighbors that actually care about peace and actively stay to themselves to avoid drama. I wish I could write the names down of those horrible individuals but I refuse to get into a lawsuit over petty drama or be labeled a "Wimp" or whatever else may be similar. These photos I am about to drop are proof of my cleanliness so I am not to blame for the bug problem. The small dents in the wall were caused by the previous Tenant, not myself."

"My experience there was overall positive. The management and maintenance team were friendly and responsive. The rooms are all remodeled now. But it's an old apartment building, so the insulation is not good. And there were some weird neighbors but I did not experience any safety issue during my time there."

"This community has so much potential, and I'm sure it was a pleasant place to live at some point. My neighbors were all (for the most part) lovely and one of the more enjoyable parts of living there, as was the location and the adorable courtyard. But that was all overshadowed by the management company from hell. ATX Fenton is one of the most unprofessional management companies I've ever had the misfortune of dealing with. They tick all the boxes - slow to respond to maintenance requests, doing a poor job with maintenance, never answering the phone, making arbitrary rules about common spaces that discourage their use, "renovating" common spaces in ways that disrupt how they've been used by residents for YEARS before Fenton came on the scene, doing renovations without permits, mishandling paperwork in the transition from the previous owners, nickel-and-dimeing us with utilities through Conservice, among others. The most egregious I thought was renovating the pool during summer 2020. While everyone was working from home they thought it was a good idea to have a construction crew jackhammering for 8 hours a day for two hole months, right outside everyones windows. Two months of not being able to use the pool during the height of covid lockdown and all they gave us was a measly 5% off our rents for two months. To top it all off, I moved out at the end of October 2021. My lease and Texas law dictated they had 30 days to return my security deposit and notify me if they were making any deductions. It took them over 6 months to send me any notice of the kind, and when they did, they had the audacity to invoice me for MORE money in addition to keeping my whole deposit. I wish I could recommend this as a place to live, but I just can't so long as ATX Fenton runs the place."

"Lived here for 3 years. Old management was awful but a single person, new management is awful but a company, so you can't really reason with them. Appliances are cheap and old, stairs are falling apart, and there's a roach infestation in the walls. Ventilation is linked (smokers smelled through multiple units), walls are poorly proofed, and homeless like to hang out near the trashcans at night. No security (cameras don't work), so my locked bike was stolen from outside my apartment last week. Overall, just don't live here. The location is not worth it."