1155 Barton Springs

"Giving 3 stars bc of the office staff and how amazing they are. The building is nice enough, but it’s extremely overpriced for the area and for what you get. I didn’t expect Greystar to take half my security deposit when I left for “cleaning and paint” after I paid nearly $3k a month for a 500 sq ft studio whose windows don’t open. I’ve lived in a lot of apartments and never lost a security deposit, but those were all with small NYC landlords who understood wear and tear is expected, and they understood cleaning between tenants was table stakes. While I enjoyed living here, I’d recommend renting elsewhere for more space, for windows that open, and to not have to deal with a company who overcharges you every chance they get Also I can confirm a tenant’s apartment window was shot through (with bullets from someone on the street) in early 2023 and the windows sat unrepaired and covered with Saran Wrap for the entire summer when it was over 100 degrees for several months, and Greystar didn’t even offer to move them to a different unit"

"Not a great experience. Overpriced for sure given other options in the nearby area. Lots of issues while I was there related to very poor, slow maintenance, SERIOUS security issues with homelessness around the building - and even homeless people in the building on multiple occasions. Move out experience was also awful. They chased me for thousands of dollars for 3 months after I'd left which they later admitted I didn't owe. Lost count of the time I had to spend on the phone, in emails, and even at the property in person trying to explain why I didn't own them $4000. Even after that was resolved and they'd realized their mistake, they decided to send a few hundred dollars to a debt collection agency. This was because their washing machine had leaked and I hadn't realized it, despite it being impossible to get behind the machine. If you're going to spend this kind of money on rent anywhere near downtown Austin you have so many better options - both in terms of location, security, and the overall quality of experience you'll get as a renter. Would not recommend."

"I wanted to wait to live here to actually leave an honest review. We have been living here for about a month now and I have nothing but great things to say about living here: 1. Rylee and the lease team has always been responsive and polite since day 1 2. everyone that works here is also extremely nice 3. The residents that I have also had the pleasure to pass always super friendly 4. living here has been really peaceful and clean thus far 5. location is perfect"

"Just an honest review from a mom in the building…I wish I could give a higher review because it’s not fair to the staff onsite (that is amazing 5/5) but there are real issues here and they need more support from Greystar! Pros Location, Walkability, nice interior units, friendly staff. Cons Safety and security is at the top of the list for me and my family. The lack of 24 hour concierge/security has invited thieves and homeless to wonder in to the building, access the club room, bathrooms in club room and lobby. Thieves have broken in to our package room and have stolen multiple packages on numerous occasions, stolen packages from doors, and equipment from the gym. When asked what Greystar would do to reimburse us for packages for their lack of security, we were asked to file under our renters insurance. I do not feel safe at night or in the stairwell as the concierge leaves around 11 then anything can happen! It’s a free for all. Cameras in the elevators don’t work therefore if packages are stolen from our door, you will never know who picked them up. Delivery drivers are let up and sometimes harass female residents. How about a 24 hr concierge where a photo ID is taken to keep delivery drivers somewhat accountable for their actions? If you have a unit that faces Barton Springs or the railroad tracks, you will hear random bombs go off or you will witness fires that need to be put out. If you have children and are planning to move in, I suggest you not face Barton springs as loud cars, and homeless fights will wake your family. Builder issues, windows are not properly sealed. My child’s room gets intensely cold in the winter time. There is not a dedicated crew to upkeep and clean the building. 1 cleaning lady for the entire building (that is off on weekends) is not enough. Reserved spots are tandem spots which is very annoying to have to park behind another person. Elevator in the lobby is the freight elevator, so anytime anyone moves in that front elevator is busy. To Greystar, we need more from you in order to retain us. Isn’t easier to retain who you currently have as tenants? What we need is a 24 hr concierge, cameras to work and be monitored, more staff to maintain the building, and better communication on what is being done to keep residents safe."

"I absolutely love living at 1155 and recommend this place to all my family and friends! Alexis and her whole team are absolutely AMAZING! Their customer service is top priority and they go out of their way to make sure you're taken care of. The amenities and apartments are gorgeous. I'm so happy to call this place home and plan to stay a while!"