Hy-Vee Grocery Store

"Chrystal in the kitchen was absolutely amazing! The food was fresh and service was quick! The staff are super helpful! Best grocery store in town!!"

"Very friendly and helpful. Cafe is good and fair prices. Clean and organized store."

"They were out of a product and the lady at the service center couldn't have been MEANER as I was put through the FIFTH DEGREE just to get a Raincheck. Not A Friendly Staff or Store on National Blvd Galesburg Illinois. She has gray hair and has been there for years and getting MEANER. Time to RETIRE or Take A Break as This is not the Hy-Vee that I know!! Please REPREMAND her as I am disabled."

"I gave 4 stars instead of 5 because Hy-Vee used to have more variety of products before the pandemic. While supply changes played a factor, I'm finding these products elsewhere now and Hyvee has removed the space for these items on the shelves of their stores. Some items I have asked about and been told that they have decided not to carry any more. Between that and the shift in their perks program, I'm finding it more difficult to find the brands I love on a consistent basis or on good sales. The new perks program has changed my shopping habits as well, and I'm starting to find myself shopping around for the best deals instead of the one-stop shopping I used to do. I have had the perks plus program since the beginning of this year and the changes to this program in recent months have impacted my decision to not renew it. Most staff live up to their motto of "a helpful smile in every aisle," and it shows when customers have questions or issues with products. Department staff can typically be found in aisles helping customers during the busier day hours. I prefer early morning or late night shopping to avoid crowds, so less staff is on the floor, but I know I can always ask questions at the register or customer service desk. Cashiers and front-end staff almost always check eggs if they don't ask if I have myself, and sometimes even double-check just to be sure. They typically do a good job of bagging groceries and being mindful of what is put with what. Adam has always gone above and beyond in this aspect and has become my go-to bagger whenever he is working. I know that my groceries are handled with the utmost care when he does the job. Customer service has always been helpful in remedying issues, from spoiled milk not past the due date to improperly bagged raspberries put with a cantaloupe."

"The staff is always friendly and helpful. And I never have to wait in line for long. Even if there is a line all hands on deck help each other out to move the lines along quickly and professionally."