Enclave at Mason Creek

"From the time I applied till the day of moving in Ty has been nothing but AMAZING!! He is very patient, friendly, and attention to detail. Also, Ariel and Emajin were very helpful and great during my process. Another thing, the townhome is BOMB! I’m so excited… thank you all for the help!"

"The communication here is horrible. I was approved for my application after all the back and forth and I was told a request from the higher up was needed, I waited out all day just to see if the manager would reach out to me, saying something like, “Hey I submitted your request, I’ll reach out once I hear something” NO. nothing, I didn’t get a call nor email! I felt left in the blind the entire time. I had to keep calling and following up, I hate having to bother people like that, that made me feel real uncomfortable and annoying. I also felt like the bank statements I provided was questioned because I was asked for more than the requirements stated plus other account statements that I don’t even use just to justify proof, mind you I even logged into my bank account through a system Nova Credit to show proof but unfortunately that wasn’t working, I had to give accounting and routing number to both my account (again one of them I don’t even use, I just think Imajin did not believe me)… I understand this is houston and people do what they do but you can’t think every self employed person that comes to apply has to be treated that way. I just felt like I wasn’t trusted and I never gave off anything that would make her even think such, that felt very very uncomfortable and rude!! Honestly the place is nice but after reading these reviews about soundproof and the rooms are extremely small, also how uncomfortable and disturbed I feel about the process, I’m glad Im over it now. I don’t even want the place. I don’t even wish for them to follow up because honestly I do not want to spend my hard working money on it. I never ever have wrote a review for NOTHING before, so if I did all this, the process was really that frustrating. I say if you settle for this, please look into it 3 months in advance because 1 month in advance is not enough time, you’ll be left looking for another place to live at the last minute, especially if the current place you at, you already put in a notice and can not take it back. These places are not reliable enough for a 1 month process, not even 2! BE AWARE: Once you submit and applications, pay application fee and admin fee, they give you the run around, your date gets pushed back, nobody answers the phone or call you with updates… you eventually get frustrated and don’t want to even move into the space, all that for no one to take that into consideration and show their respect by atleast refunding the admin fee… sadly, I wasted $280"

"First off I love me some Ariel and Ty they are great when it comes to questions, they made me feel so welcomed. The homes are amazing my kids and I love it here. So happy to call this place our new home."

"Move in was a little rocky but I was amongst the first group to move in so it was understandable. One I moved in it has been pretty good. Office staff has been really responsive especially with it being a new community. They will have hiccups but it is just because it is new. I like it have good neighbors and don’t hear a lot of noise myself. I would recommend living here!"

"I'm currently a resident here and I (unfortunately) am leaving an early review to highlight a problem I have with the construction of these apartments. While they are aesthetically pleasing, there seems to have been no consideration towards soundproofing. Resulting in arguably one of the noisiest nights I've had yet. For starters let's talk room-to-room noise. Originally we found that the doors were more hollow than heavy compared to your standard apartments. Meaning hallway noise is not only NOT muffled.. but FULLY AUDIBLE. Every syllable, word, crash, step, or whatever is yours to hear whether you like it or not. Next, the walls which have proven to be even less impressive. Low frequency sound or Bass cuts right through them and seemingly far enough to carry through multiple units. I can hear music being played 2 rooms and a whole unit away, and I'm assured this isn't a volume issue but just that the walls do not absorb these frequencies. You can't play music the next room over, or even the next unit over. Your neighbor is basically guaranteed to hear it (to their detriment or yours). For those who wish to use speakers; even at lighter volumes YOU WILL BE HEARD and that's disheartening to those who enjoy a nice audio space in their homes. Lastly, the window. I know this property is next to an interstate but you'd think it was next an airport with the constant.. and I mean constant resonance tunnel that fills the property. Maybe it's the lack of trees, or outside furnishing that lets the wind carry the noise so harshly but it isn't pleasant at all and made for a difficult night's sleep. I'm posting review hoping there can be something done about this. I want to play music in my room, I want others to play music in their rooms without risking a noise complaint. I want to sleep without howling winds in my ear. Everything about the property so far has been good but the lack of soundproofing is subpar compared to even the most raggedy, low cost apartment you could find in Houston. I only expect this to get worse as they more people move in. The aesthetics are a cover for cheap materials. Your eyes may not see it but your ears will hear it. (Side note: Let me be clear, this is not acoustic treatment. You will likely not be able to fix this without the property management taking a step in. You need thick, reliable mass to block frequencies. Your standard room soundproofing (furniture, foam, seals, etc) are not going to remedy this. It's a problem with the construction.)"