Tap 22 Grill & Bar

"The waitress was great but when looking at the bill I saw that there was charges for an additional side in full. Confused I asked the waitress to breakdown the bill because I asked for an upgrade on the side. Multiple people at my table did the same and we were all charged full price. The waitress explained that's how their system prints the bill. I asked to speak with the manager to get a better understanding of the bill. The manager came up to the table with an attitude and pointed to the menu in hand stating that the sandwich I ordered came with certain sides and since I ordered a different side that I pay the additional fee of the side on top of the meal price (that comes with a side that wasn't offered.) My general understanding from how most restaurants operate is if you upgrade a side, you pay the difference and not a full price of item as if it was ordered alone. The waitress didn't explain that while ordering. When I explained this, the manager told us that the meal comes with certain sides and it was up to me to tell the waitress the side, plus the side I actually wanted. So what I got was a sandwich that was missing a side and to pay for another side that I wanted...doesn't make sense. The manager followed this with asking if I could read and motioned to the menu. If upgrading to another side isn't allowed it should be listed on the menu and staff should explain this. I had no issues with the waitress-- it was obvious by the management that she wasn't trained fully. I won't be coming back. Not because of the food. Not because of the staff. Not because of the pricing. But because the way the manager handled answering customer questions regarding the bill and how she handled a simple misunderstanding and mistake. She was short tempered and lacks customer service."

"Been here many times. Today we had 2 orders of Portabello Mushroom fries, brisket sandwhich, Brisket Tin can nachos and a Tenderloin and fries to go. I had 2 beers, my wife had one, my father in law had tea. The place wasn't super busy when we arrived, but it was when we left. Waiter was super nice, very helpful, but because of how busy they were, the service was pretty slow. We enjoyed the food, atmosphere and nice waiter."

"Great staff, very friendly. Presentation was very good. Several items were very good and enjoyed by the persons ordering. They have a tenderloin on the menu but it is not a tenderloin. Instead it's a processed pork patty that can be grilled or breaded. NOT a tenderloin. When they go to do much work with other items why go cheap on this one."

"ABYSMAL SERVICE! Sad, because Tap 22 came highly recommended to me. Apparently, our server was a normally a bartender rather than a server. Some of the slowest and least attentive service I have ever experienced. And worst of all, our server seem to blame everyone other than herself, which is a cardinal sin in my book. Took forever to get my first beer, even longer to get my second. Apparently, the server forgot I had ordered it and blamed the bartender for being new, despite the fact that my beer was sitting on the bar. I wanted to get a third beer, but gave up as I'm not that much of a glutton for punishment. I had the sloppy joe grilled cheese sandwich, which was decent but I didn't find rose above the level of homemade sloppy joe. The breaded corn appetizer was pretty good. Definitely a bit of a dive, where very few of the chairs match, several of the TVs where so blurry that they look like they were supposed to be 3D, and several more of the TVs were just sitting at the menu. Certainly not a place I would be inclined to go to again."