Dunkin' 1220 18th Street, Silvis, IL 61282

"I like this location a lot. The service is always good. The last 2 times I have gotten coffee, it has been very watered down and not had the flavor I asked for even though it's printed on the label. I normally make coffee at home and have Dunkin as a treat. Please be aware that the quality of your product has declined and it is noticeable."

"There were only 2 employees working, and the drive-thru was Crazy busy! The guy working was Excellent at doing his customer service job! He gets All 10 of the 'service and atmosphere' Stars! The owner or manager gets the other 3 stars."

"We have visited this location 3 times over the past 6 months while traveling. This location has always been super busy during the breakfast rush when we have come in but the staff are fast and accurate on completing orders. Food is great and the filled donuts here are the best we have had at any location! Thank you!"

"This review is specifically for the Dunkin grilled cheese sandwich. It was abysmal. The bread wasn’t toasted. At all. It had the consistency of a rubber dog toy. The cheese had barely begun to melt. It was lukewarm, at best."

"Having just recently visited Silvis for some Ice Cream after work earlier this week, I wanted to visit the town again for something else. I'd had breakfast on this slow Saturday morning late in the day and wanted something sweet after. I ended up deciding to stop by this Dunkin' to satisfy this craving. I can confidently say this Dunkin' is certainly a Dunkin'. There's some tables, a few comfier chairs on the periphery of the interior, and a shelf of donuts prominently displayed such that they can be seen from anywhere in the store. There are a few types of ceramic tile that line the floor, and a 2 foot square drop ceiling above. Lighting is supplied through a combination of florescent lights, conical suspended fixtures, and ample natural light through the full windows on two sides of the dining area. It's a franchise coffee shop for sure, in both function and feeling. I waited a minute or two for the employees to finish serving someone in the drive thru, then selected my donuts. I ended up getting a box of glazed old fashioned munchkins. They tasted like standard donut holes I'd expect from a Dunkin', no more to really say there. I found this visit completely sufficient and acceptable. If you need a morning caffeine or donut fix and you're in Silvis, this location is good. Thanks, Dunkin'."