Oak Park Trails Apartments in Katy

"2 Months Rating: It's been nearly 2 months and the experience has been amazing. The roach infestation has been solved by the leasing team. I specially want to thank the manager Alyssa who handled all our requests Wonderfully and helped us creating our apartment a home. She personally inspected our apartment and took required actions accordingly. The exit gate issue is solved too. The community is secure. Management team is very polite. Community conducts games and events every 2 weeks that feels good. It's worth loving here. Great work Management team and the whole maintenance team. --------------------------------------------- MOVE IN RATING ( Might change in future) I just moved to a 1BR and the whole apartment is heavily roach infested. I have killed and removed more than 200 roaches in just 2 to 3 days. I feel tat I am overpaying (both rent and deposit) for the apartment that has been provided to me. The community should do a pest treatment before giving apartment to new tanent. Overall my move in experience has been horrible till now. Also, the appliances and the built is old in my apartment. Therefore, I have given low rating. On the other side, the management team has been helpful till now. So, KUDOS to them. I would have given 1 star to the community but because of good management, I have increased the star rating to 2 stars. Lastly, the exit gate is continuously open from the day I have moved in. It's really less secure. What's the use of gates if they are open all the time."

"We moved into this apartment almost three years ago, and at that time, we overlooked the negative reviews about move-out experiences. Little did we realize that it could affect us too. It's important to note that upon moving out, the management might impose unjustified charges to generate additional income, particularly in units that have not been upgraded since the apartment was built. Beware, as what you see in the beautiful, new appliances on models may not reflect the reality of your own unit."

"I lived here 8+ years so here is my take. Pros: (1) The complex has not been sold once since I have lived here. Meaning we havent had to deal with changing payment methods, new management, or someone coming in cutting cost at the residents expense. There is something to be said for consistency. (2) The current apt manager is good. She follows up and is a resident as well so she has a vested interest in keeping it nice. (3) Maintenance has been really good. I've never had to wait for over a day for anything, even when an appliance has gone out. I read through the complaints and most are unrealistic expectations for apartment living or they aren't telling the whole story based on my experiences. Cons: Management tries, but sometimes it feels like they do not have a lot of options for dealing with residents who leave trash on the ground, lazy parents who turn small kids loose in the parking lot unsupervised and nuisance residents."

"Lived here for a little over 2 years. Real homey apartment. Complex was well kept. Dealt with some price increase when it came to renewal. They are pretty comparable to other units but are a little pricey. The dumpster area gets a little gross with lazy residents that can’t throw their trash away in the dumpster. The manager Alyssa was great and really worked hard to fix our issues that we had towards the end with potential mold in our unit. She was great, just had a bit of a problem and misunderstanding with corporate and maintenance taking our issue seriously. But again, Alyssa the manager was great and really worked hard to help us. That’s my only complaint with this complex. But a good place to live overall if you can get a good price. I will miss it there and the area!"

"Updating this to reflex recent experiences with move out and price hikes, on moving out make sure to clean everything because the move out charges are absolutely insane and they will not admit they will need to clean the apartment even though the walls were literally cracking and falling apart. Maintenance is super friendly though, but the general lack of follow through with my walls cracking and showing severe signs of foundational problems were only met with "your lease ends in 12 days so we will take care of it then" great but what if something happened in that time frame? Will not be recommending for future residents, I deeply regret choosing them to move back to when I needed an apartment again."