Wymberly Crossing

"Management is terrible here. My package was delivered to their front office and I tried to go pick it up and they said it wasn’t there. They let anyone go in there and pick up any package, so anyone can just go and steal your package. so before you live here, just know that they’re are thieves here and that the front office does not care, they told me that it’s not their responsibility if you lose your package, even though the delivery man delivers straight to their office. Do not live here! They won’t even reimburse me for the package that they let someone else steal. unorganized apartment complex!"

"I truly believe that the staff shows great quality and customer services. Nelly provided great knowledge and made me feel at home. Please go lease with her!"

"Would never recommend this property to anyone, I advise Management to update their application and policies on refunding deposits, this Apartment Complex has outdated information and are not able to provide updated written information, Thankful we did not rent at this property! I can only imagine how bad renting would have been if we had such a horrible experience before even signing a lease! Renters please read and know your rights and ask to see policies in Black and White! Know you renters LAW in the State of Texas so these so called apartment managers can't just tell you anything!"

"UPDATE!!! Teresa is GONE!! Now it’s a perfect place to live in. Now it gets the 5 stars it deserves. The new manager Seems to b way better at public speaking & dealing with issues that may arise. The complex is very well kept, very clean. Leasing was a very smooth process thanks to Pamela. Now as far as TERESA (manager) well that lady is EXTREMELY RUDE. No sense of professionalism what so ever. She talks to u like if ure on the street. She will try to b right every time even tho she knows she’s wrong she will still argue she’s right. Other than that I can honestly say my family & I r very happy living here. Very big apartment & maintenance is very prompt. I gave it 2 stars because of Teresa, I have had a few run ins with her. If she wasn’t manager this place would take the whole 5 stars. Pamela & Shauna r very nice & helpful. Teresa needs to go or get communication classes or social speaking for dummies.Oh & there’s no roaches at all, whoever said there was must’ve had a dirty place. I haven’t seen any so far. Another thing the complex is very quiet at night no loud neighbors so that’s a plus."

"This is a really nice place for the price. I've been here for about two years now and any issues I have the maintenance team is there on the spot. Ive had my heater break in the late PM in the winter and they fixed it within 10 minutes of me calling. There used to be a stray cat issue, but I have not seen many cats in the past 6 months or so. The cats werent really an issue to be honest, I thought they were the contributors to me never seeing any sort of mouse or rodent in my apartment. Ive never had parking issues, but I have had a friend/neighbor complain about parking availability, so I can only conclude that parking may be trouble depending on where your apartment is located in the complex. Paying for rent with checks and money orders only used to be a hassle, because of the conflict with my work hours and the apartment's office hours. They have finally added a way to pay rent online and that has been a much more convenient experience for me. My only complaint with that is that I have received a notice once or twice for not paying rent for the month where I have paid online, a quick call to the office fixed the misunderstanding on both occasions, but they could be a bit better at utilizing their online tool themselves. I have not had an issue with any of the neighbors and for the most part folks keep to themselves. Kids and families tend to occupy and play at the tennis court lot between 12-6, the walls are pretty thick here so I can hardly hear anyone out there at times. I also don't have any issues with hearing any neighbors within the walls. The Complex is pretty old, so there are times where there needs to be maintenance done that would require the water to be turned off for a few hours, but this is something that is pretty rare. If you're looking for a place to hold you down temporarily until you find something long term, then you will be satisfied with the complex."