Olympus Stone Glen

"It was a mixed experience from 2 years of living there. On the plus side: the location is as safe and quiet as you can get, as it’s located down the street from many restaurants, the post office, etc, and adjacent to a lovely nature trail and creek. That was a really nice perk. The amenities are actually great-we had a extra storage closet to rent, which was a help. Keller is a charming town and super safe. Management and front office are kind people, especially Stacy, as were the maintenance, all very hard working folks. They organized events and treats for the residents and I appreciated that. Unfortunately, there were several major negatives to Olympus Stone Glen as well: we were on the second floor of the building, and the neighbors below us were overly sensitive to our just walking around, so it makes me think the floors aren’t sound proofed adequately. We are not loud partier types, we work all day and sleep at night, have no big dogs, wear houseshoes while indoors, and yet the downstairs neighbors were always complaining! We actually stopped using our own washer/dryer because we wanted to be less noisy for the neighbors and took to whispering in our own home! Ridiculous!! Also, we could smell pot smoke from other units as well, which drifted into our living room by way of the balcony, and the foyer/stairwell turned into a hotbox where we could also smell smoke often. The valet trash collection is a great idea in theory, but on the days there’s no trash service, trash would pile up in front of neighbors’ doors and during the hot summers it would be quite pungent from the same hotbox effect! The trash dumpster/compacter was a long walk on the other side of the complex from us, which was quite inconvenient, as I cook a lot at home and so have a lot of kitchen scraps and trash pile up. Basically, this complex was a terrible match for us, and so we had to move finally. Enough was enough. And that brings me to the last negative: upon moving out, we were charged $700+ to replace the carpet, despite paying pet rent, and a pet deposit and a security deposit. We hired a cleaning service upon move out, so it was very disheartening to get such a big bill when we left the apartment in really clean and in excellent shape. Of all the years of living in apartments, I’ve never been charged that much and was very disappointed. :("

"Ever since we have moved here from out of state, it has been the best place we’ve ever resided in apartment living. The office staff, Stacy and Isabel, have been very friendly and helpful. They’ve always been there when we have a problem or a need. Not to mention the maintenance staff, George and Josh, are the best! They always go above and beyond to get everything done in a timely manner. If you’re looking for a nice place to live, check this place out!"

"We just completed our first year, it’s been wonderful living here. Stacy is nothing but amazing and maintenance is quick and always nice. They’ve gone above and beyond to make us feel welcome, my kids also love the social gatherings they hold. Apts. are well kept and pool area is spacious and never crowded. We don’t have pets but there is a dog park and location is close to everything."

"I lived in this complex during covid Nov 2020-Nov 2021. I moved to Texas to work educating children who needed to stay home do to Covid. The apartment complex had one workout machine working in their workout room. This lasted 8 months. It was ridiculous. The one thing residents should have had was a workout room with all five machines working. That way we could stay healthy during the most challenging times. I had a neighbor who was smoking pot so much it would completely fill my 750sq ft unit. I also had tiny ants and lizards. I got no where with staff and they frequently made up excuses when I asked why pest control never showed up to treat my unit. You have to pay for pest control no matter if you use it or not. I went to the regional director and while I was voicing my complaints he said, "well the lizards will eat the ants." That was clearly an acceptable answer to give to a resident paying rent on one of his properties. Did I mention I have a phobia of bugs and was terrified to be in my own home for fear they would crawl all over me while I was sleeping. I never stayed there. I can't recommend the property, staff, or director Mike. Completely unprofessional and uncaring. The complex responded to this review saying they had only one machine down, incorrect. I urge the complex to think of the residents. People chose to make your property their home, maybe try making them feel welcome. Also keep the exercise equipment working in a timely fashion."

"I strongly not recommend this property for any of my friends. I had very horrible experience from here.when you are residing this property they will treat you very good.once you move out they will loot you very nicely with final settlement bill. I have given two months notice and moved out without any outstanding amount. Now I got a bill with more than $800+ with no explanation that includes break up for wood replacement and carpet replacement . I don’t see any major issues with carpet and wood. I stayed at different apartments in many areas but I didn’t get any bills like this before.this is very horrible."