Petco

"Very clean, responsive & overall helpful store! I stay in league city but work in the same strip as this location so it’s convenient, plus i prefer it now tbh . Great staff, great looking reptiles/enclosures! Lauren is helpful each time I go in & never misses a sec to ask if I need any help as soon as I’m through the entry! She’s awesome & has the customer service so many lack these days. Great store, nicest petco I’ve seen, go see for yourself though, it’s worth it!!"

"HORRIBLE EXPERIENCE!!!!!!!, I experienced the worst service from one of their employees by the name of ROCHELLE in grooming. As long as she works there I will never return. She is very unprofessional and likes to lie and think that if she say it’s the store’s policy you will just leave it at that. Little does she know, I’m am someone who reads the fine print in everything. So when I challenged her in what she said and ask for it in writing, she pretends she can’t find it and then gets the manager. And then it goes from the store’s policy to her comfort level. When she clearly told me that she was going against store policy as a favor to customers, but ending up hurting customers dogs, so they told her stop. She needs to be reported on that and on her customer service. I used to love bringing my pup to this Petco, but the grooming department really needs to improve on their staff, based on these reviews."

"I popped in to get a few things for my cat. I got them and went to pay and a very friendly girl who had been stocking shelves hurried over to the register to help me. She had the best attitude and was smiling and friendly in spite of the fact that she was running around trying to fulfill at least three positions by herself."

"If i could give a zero I would. Went here to get flea products. I reach in to pick the ones I need...cashier (Khalani) walks over and says "oh I need to get those for you, do you know which ones you need". Mind you, I have them in my hand...so I put them back. Then she said "okay now which ones do you need". I point them out even though I had just put them back in. I then tell her...if that's how y'all want it then you need to keep it locked because the one in Atascocita allows you to get them and take it to the counter which is literally in front of the counter. Don't selectively choose who can and can't retrieve what they need. If customers can't get flea products then lock the cabinet!!!!"

"Jess helped me out she was great..helped me get a 29G aquarium with glass top for my 3 orandas, worked out awesome!"