Total Care Primary Care - Round Rock
603 Louis Henna Boulevard, Round Rock, TX 78664
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
Total Care Primary Care - Round Rock is a leading healthcare institution located in Round Rock, Texas. Our dedicated team of healthcare professionals is committed to providing comprehensive and compassionate primary care services to patients of all ages. From routine check-ups to chronic disease management, our experienced physicians and staff are here to help you achieve and maintain optimal health. Conveniently located at 603 Louis Henna Boulevard, Total Care Primary Care - Round Rock is your trusted partner in healthcare.
Reviews
"TLDR; Got a large "surprise" bill from their test lab. They misrepresented the payment required for a test, and their billing department is non-existent. I went here for an annual checkup which I've never had to pay out of pocket for at any other place. Unfortunately I went here this time, and they recommended a test and said even if it wasn't covered it would only cost me $20. So they made me pay $20 and 2 months later I get a huge bill from their lab partner for around $300. I am unable to get in touch with their billing department. So to summarize: 1. They lied about the cost of a test. 2. Took upfront payment for the test. 3. Still got a full bill for hundreds for the test from their lab. 4. I can't get in touch with a human from their billing department to even talk about this."
"It was my first visit to this RR location since it's closer to my home and Im happy to say, it was great. Dr. Criner is fantastic! She and her nursing staff took the time to listen, access and resolve the situation. Their Office staff was great too."
"Very quick check in process(if you do your registration paperwork ahead) front desk was super nice and sweet despite having my two kids screaming and crying. Two separate waiting rooms one for kids and the other for adults with drinks as well. Once we were called to the back the assistant was super nice and attentive as well, asked very thorough questions which I liked. Once the Nurse practitioner(Kathryn Criner) walked in to greet super nice and sweet as well talking and distracting both babies while asking me questions and going over health history. I’m glad I could find a place to establish care :)"
"From the walk in to the walk out, I felt incredibly welcomed and comfortable. The front desk staff was wonderful and helpful, the waiting room was comfortable with some refreshments, the clinical staff/doctor in the room were great. I felt well taken care of by experts and walked out with a clear path forward. This will be my primary care going forward!"
"I established care with Kathryn today as a new patient. She was very thorough & addressed all of my concerns. She’s very personable and gave great education. The MA also did a great job; my lab draw was practically painless. The facilities are super clean & it smells great! Overall would recommend to anyone looking for a new provider."
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