Candlewood Suites Dallas NW - Farmers Branch, an IHG Hotel 1561 Mira Lago Boulevard, Farmers Branch, TX 75234

"I stayed here back in October, we were visiting Texas for friend’s wedding. After coming to the hotel late from the wedding the front staff were very helpful with our late check-in. There was no issue with paying with a different credit card, then the issue we had had earlier with my rental car company. I was glad I was just able to check in and rest after a long, stressful day. The room was the adequate size for a couple and since it was a suite it would be a perfect place to stay a few more days. Although we only stayed for a night, we enjoyed our stay. It was close to the airport but we did not hear any planes that were too loud. The parking lot was enclosed and has a roof, which was great for the rainy weather we experienced."

"We had an ok stay. The rooms are not super nice but clean. I left my toiletry bag there and had to have it shipped home. The manager could not have been more annoyed by me but nonetheless i got the bag back. it was missing some items including some perfume and eye patches."

"My stay here exceeded my expectations. The rooms are spacious and clean. All staff is welcoming and friendly. I loved that this was a pet friendly hotel with reasonable pet fees. I checked out on a Sunday and realized that I forgot shoes and make up bag on Wednesday. On Thursday Sarah at the reception desk was extremely patient and assisted with having my items shipped home. I received my items on Friday. Thank you to all staff for going out of your way to make our experience superb. We will definitely come back!"

"The suite was spacious. Nice big desk, two burner flat top stove, coffee pot with coffee provided, dishes provided, full size refrigerator, comfortable desk chair. Great parking garage (free), the gym is fairly small and basic, but doable. The hotel had an older smell, but it was clean & the staff was friendly."

"Called to speak to someone at the motel before booking a room. Was placed on hold for 34 minutes and no one checked back during that entire time. After 25 minutes, I called another hotel nearby on a different phone, and had a room booked in 5 minutes. We used to stay here when we came up to Farmers Branch, as we have family there, but no more. Moral…customers are customers whether they are calling or standing in front of you…now you have one less. All it would have taken was a pop in every 5-7 minutes to say, still checking in people, I’ll be right with you. Ba-bye!"