Austin Marriott South
4415 South Interstate 35 Frontage Road, Austin, TX 78744
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Location & Phone number
4415 S I-35 Frontage Rd, Austin, TX 78744, United States
About the Business
The Austin Marriott South is a premier lodging destination located in the heart of Austin, Texas. Situated at 4415 South Interstate 35 Frontage Road, this upscale hotel offers luxurious accommodations and top-notch amenities for both business and leisure travelers. Guests can enjoy spacious rooms, on-site dining options, a fitness center, and a sparkling outdoor pool. With its convenient location near popular attractions and downtown Austin, the Austin Marriott South is the perfect choice for a memorable stay in the Lone Star State.
Reviews
"The worst customer service EVER. My stay was okay, but the person at the counter charged both my business and personal credit cards for the same room. Even after 2 weeks, the charge was still pending on my personal card, while it had already been processed on the business card. AFTER SEVERAL CALLS, the person on the phone laughed, refused to listen to me, and hung up twice. The nightmare finally ended when I had to cancel my credit card and dispute the charge with Citi Bank Security Dpt. I will never stay at a Marriott hotel again in my life."
"Front desk staff were downright rude, unfriendly, and condescending. Has a simple request about room assignments and one front desk staff member behaved as though I was insulting his mother or asking him to hand over his wallet. If I wanted to be treated in such a manner I would have remained on active duty! Don’t work in the service industry if you cannot behave respectfully and professionally. This is very un-Marriott!!"
"Came for Valentine's trip with my beautiful wife. Beautiful hotel and rooms. Friendly staff and hard workers. Member vip room spacious and clean. Restaurant was really good, vodka sauce pasta was very delicious.definetly staying here again when back In Austin."
"Pros: This Marriott has undergone a renovation that makes the lobby and the rooms look fresh and inviting. The location is great for travelers who want to be on the south side of town. Cons: We were just told that housekeeping only comes every other day, which certainly isn’t clear from the website. The odd thing is that we’ve been here several days, and today was the first day Housekeeping didn’t show up. When I called downstairs, they told me I would need to come down and retrieve new towels myself - there was no one to bring them up. I am Titanium level, so we like to go to the lounge for breakfast and dessert. Unfortunately, the food is pretty bad. They run out of the dessert by 7:30, and the breakfast bar is not well-stocked either. These may be first world problems, but it is part of what you’re paying for when forking over the money to stay at a full service Marriott instead of the Residence Inn. In short, the hotel has nice rooms but is seriously understaffed and under-rationed for its guests."
"Had a great and comfortable overnight stay! My only complaints are down pillows and with the Pluto tv app because it kept freezing up in the middle of Norbit haha. Otherwise, everything was great including the restaurant!"
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