AC Hotel by Marriott Austin-University
1901 San Antonio Street, Austin, TX 78705
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About the Business
The AC Hotel by Marriott Austin-University is a modern and stylish lodging option located in the heart of Austin, Texas. Situated at 1901 San Antonio Street, this hotel offers a convenient location near the University of Texas and other popular attractions. Guests can enjoy well-appointed rooms with contemporary design, comfortable amenities, and a sleek aesthetic. The hotel also features a fitness center, a rooftop pool, and a trendy bar and lounge area. Whether visiting for business or leisure, the AC Hotel by Marriott Austin-University provides a chic and comfortable stay in the vibrant city of Austin.
Reviews
"The AC Hotel staff have been courteous, professional, and eager to help with all questions I had. Jade at the “Bar AC” makes a great manhattan and offered pleasant conversation."
"Basic hotel with modern design and excellent service. I can understand the complaints about privacy with the bathroom, but that didn't affect us. I love that they offer free water at check in and in the rooms. Lavender packets at night are cute and a nice touch. Mini beverage fridge in room, and I was able to use the microwave in the kitchen behind check-in desk. Great service at check in. They explained the confusing elevators to us as they share the building with The Otis. Fitness room was great. We requested late check out and were very surprised at the accommodations they took! I'll be staying at this hotel in the future and am looking forward to it."
"Stayed just one night at this hotel. The highlight of this place is the customer service. EVERYONE we interacted with was exceptional! From the front desk to the valet staff to the restaurant/bar staff; everyone provided exceptional customer service. As for the hotel itself, the room is quite small as others have mentioned but was sufficient for two adults. What was NOT ok was the stained/ripped sheets. Upon crawling into bed, we discovered multiple stains (some red) on the bottom sheet. Called down to front desk and asked for additional sheets so we could change and were brought two more (one of which was also stained). NOT ACCEPTABLE!! Also had issues with the bottom elevators closing too quickly/aggressively and ended up slamming into my wife's arm and causing some minor pain. All of these issues were raised to Marriott customer service who provided the standard "Sorry we will address with property" and that was it. Hopefully they take this feedback and work on their internal housekeeping issues (as well as maintenance on the elevators)."
"We stayed there for a concert at the Moody Center. The location was within walking distance. The room was clean and the front desk was awesome! We also had no issues with the valet with our brand new vehicle."
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