Candlewood Suites Houston (the Woodlands), an IHG Hotel
17525 Saint Lukes Way, The Woodlands, TX 77384
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Location & Phone number
17525 St Lukes Way, The Woodlands, TX 77384, United States
About the Business
Candlewood Suites Houston (The Woodlands) is an IHG Hotel located at 17525 Saint Lukes Way in The Woodlands, Texas. This lodging institution offers comfortable and spacious suites with fully equipped kitchens, making it perfect for extended stays. Guests can enjoy amenities such as a fitness center, outdoor pool, and complimentary laundry facilities. The hotel is conveniently located near popular attractions, dining options, and shopping destinations in The Woodlands area. Whether traveling for business or leisure, Candlewood Suites Houston (The Woodlands) provides a welcoming and convenient stay for all guests.
Reviews
"This place here... is byfar the best. From the moment I walked in, the staff was phenomenal. I was here for some time, and the words were speechless. The pool , the laundry area, the gym, If you got kids, they offer board games and dvd's for them to watch and play. If I could go back, I would. THANK YOU TO ALL THE STAFF THERE. I will truly miss this place. Lexi, Paige, Amber, Janeiro, Melvin.. you are what makes this place feel like home.. You all will always share that special place in my heart."
"This location was good. The room was clean and quiet. The restroom and shower was clean. The hot water was plentiful and the bed was comfortable."
"This place is quite horrible. We were charged for 6 nights, even though we were not allowed to check in until AFTER our check-in time because none of the rooms were ready. The key card did not work on ANY of the outside doors. When I called to report this, the response was, "Yeah, we know" followed by a dial tone. Receptionist was pushy and rude. There was no housekeeping... at all. When we asked them to please take our trash, they handed us a trash bag and left. Thanks. No towels were collected, the bed never made etc. The beds are hard as bricks. The toilet handle has to be jiggled every other flush. There were also people being forced out of the hotel for making complaints. Regarding the outside doors, we were told by a resident that you just have to 'yank' the door open. No key card required. Sounds secure. Location is funky, making you U-turn at the feeder road to head north. This place is about as desirable as a raging case of hemorrhoids."
"I was traveling to Children’s Hospital. Front desk person was great, the room was big and clean. The rooms are just dated. I wouldn’t stay here again. As you can see in the picture, the tub had a hole in it!"
"Never again. Sound from other guests came through walls as if they were made of paper. Issues submitted to staff remained unresolved. I should have read the fine print. No breakfast. That explains why this was the cheapest option."
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