Pipe World Inc

"Good place, good cigar selection, prices are a bit high, but not crazy. love that I can smoke there indoors or out..."

"Great cigar shop its the best cigar shop in Round rock. The staff are very friendly and also very knowledgeable about there cigar products, and have a huge selection to choose from. I've been goin here only about 1 year and I won't go anywhere else to get grade A premium CIGARS!"

"Stopped in for some Christmas gifts. Very cool and relaxed place. Staff super helpful and zero sales pressure. Lounge area looked inviting (although we didn't partake) definitely will return."

"This is a fine store with a broad selection of pipes and cigars. They have knowledgeable staff who are very kind and customer service oriented. I like that when I began smoking a pipe, they had some budget friendly products and they explained a lot of things to me."

"My low rating is the result of a few cons that left me unsettled during my first and ONLY visit. First, it was extremely difficult to find using online directions, inside a large sprawling shopping complex on I-35, you have to head away from it going west and double back going east on Sundance (once you find it) just before the I-35 South bound feeder road. Know, I'm not directional challenged, but it took about 20 minutes to to find it and it was extremely frustrating. The next issue was the smoking lounge layout. While the lounge was public-always a plus. It was eight large black leather chairs tightly facing each other in a row of four. The con was all of them were filled w older male locals and while I get it, it didn't seem from the vibe they were welcoming to outsiders-I mean there unwelcoming glares hung in the air like thick cigar smoke. So, that was a strike against them. The whole shop layout was tight and narrow and dark and gloomy. The last con was the customer service. Full disclosure, with every new cigar B&M I visit I take pictures so as to add to any possible reviews I might post. This place was no different, but that day after taking so long to find it, I was in a hurry to check it out & maybe grab some sticks. So, again I was in a hurry and entered the humidor quickly and started snapping photos without asking permission (my mistake). A young man entered seeming preturbed by my actions and sternly asked if I needed help to which I laughed and said no. For some reason, I was so put off I decided I had seen enough for the review and quickly headed for the exit. Mine you, I have clocked that I was receiving no so friendly stares from the moment I entered. They seemed immediately uncomfortable with my presence in the space and it was very palpable, so much so, I dismissed it in the moment, but seared into my mind they didn't care for my business, and I GOT the messsage. Outside of not feeling welcomed I won't bash them. To be clear, they had a large inventory of quality cigars with a good price range. But, to me the whole vibe was wrong for me as a new customer. Full disclosure, I have made 2-3 subsequent return visits with no photo taking, giving myself time so as to not be in a rush, but I get the exact same treatment. A brown haired young man attempts to assist me each time, no other staff, who I seen response more pleasantly than my sales assistant and it reinforced it was just a bad first visit, but it was their response to me, who did purchased cigars of all of these visits. But, each time the same clerk approached me with very hostile energy, which conveyed it was not his priority to assist, but hurry me along. So, I can't wholly recommend it as a cigar lounge. But, I don't want to dictate to others a viable location to purchase cigars. But, it should suffice in purchasing your cigars and wishing to smoke them elsewhere, I think PW will suffice. Again, outside of just not feeling welcomed and the confined layout, there was nothing wrong with the cigars. I would just recommend traveling a few miles further north up I-35 to Zodi'X Cigars in Georgetown or Habana House (North) in Cedar Park or Smoker's Abbey. You can read my visits to the first two in my reviews and a friend says Smoker's Abbey is top shelf."