Fairfield Inn & Suites by Marriott Dallas Plano/The Colony 5909 Stone Creek Drive, The Colony, TX 75056

"Very polite staff. Helped when others refused. If they handle my issue so well, I trust they are very likely to do the same for others."

"Beware of Bed Bugs! I stayed in this hotel two nights and got bit. I smashed one of the bugs and it was engorged with my blood. I reported it to a regional manager and he responded that his pest control operator said the attached pic was not a bed bug. I attached comparison charts so you can be the judge. I have lifetime titanium status, but I'm going to stay at Hiltons more."

"Service is amazing. Great location, friendly staff. Rooms and hallways are musty, seems like a water issue somewhere in the building. Breakfast options are great-- just wish they would label the Gluten Free items, would make it easier in the morning."

"Service was great. Rooms were outdated and dirty. Found a used razor blade and old bandage in the night stand drawer. The other room we used did not have hardly any water pressure. Breakfast was ok, but microwave bean burritos for breakfast?? I expect a little better than that. Too many new hotels in the area for the same price, gonna look elsewhere next time."

"The staff at the hotel were great. The back patio was very nice, a fire pit or two would absolutely make the patio a awesome place to just hangout and relax. The room was clean and loved the fact it had a big shower and not a tub. The only reason I gave it great was because the bed was a bit lacking for my husband and I. But, we will definitely be staying at this hotel again in the future. Also, walking distance to some good restaurants and places to grab a drink after a long day."