LINCARE

"If you can go with someone else you should. Finally After a year of back and forth I got another company to apply my supplies for my machine. They all lie and try to rush you out as fast as possible at this place, if I could leave a negative amount of stars I would. Be warned if your considering using this company, DON'T...."

"I have been a client of yours for over 8 years and the owensboro team are the best you have!!! The are all very professional and friendly to me...Alex the manager works so hard to make sure you are taken care with your problems..she is so caring about you..she is a super woman and I don't see how she has so much energy..and I love her.. now David is also great..when you call him he immediately takes care of you...he is also friendly and many times has me laughing before I get off the phone which makes me at ease...and Elisha the head driver delivers to me and always makes sure I have everything I need.. many drivers drop off sign bill snd they take off but Elisha makes sure you have everything you need..and he is also so friendly..he is the best driver I have ever had."

"My husband had to take a sleep apnea test and they were supposed to be here Friday 12/2 to pick up the device. No one showed up and they are closed on the weekends. I'm truly afraid this device will die before his information can be sent to the Dr. It is just frustrating. And we will have to pay to do this again."

"My provider sent in an order for a debilitating cluster headaches. Their response "I don't qualify". A. They don't have my insurance info, B. There are other providers in Owensboro. I just picked them because they were listed on Google. C. If a physician can't rely on you to solve their patient's needs, don't advertise it. Owensboro is a tight knit community and word travels fast."

"Our experience with service is unfortunately not good. We returned a portable concentrator over 6 months ago for repair and have never had any follow up or had the repaired concentrator returned. We were forced to use portable tanks, which are bulky and not easy to take around - for over 6 months, and with zero follow-up. Today when I called to have equipment picked up I was told that there is no way to know when pick up can occur. I know businesses are short handed, but there is a better way to service existing clients. As oxygen contracts for Medicare patients are for a number of years, it seems that the reliance on that income has helped Lincare turn a blind eye on service. It is truly unfortunate that a population of individuals who need and deserve reliable service can't obtain it with this company. My review today is rare, I don't usually bother. I won't comment about the wait on hold, as I do understand staffing challenges are happening today. I simply want to suggest that in a market where there is good competition, folks might want to make sure they look into service and choose wisely."