Danhauer Drug Store

"The absolute rudest people work here. The ladies who work the counter and phones act like they're having the most awful, terrible day..EVERY FREAKING DAY!! No way should these people be in customer service. Why would you continue to work at a job that makes you all so miserable? My only answer is that it isn't the business that makes them miserable, it's them that make this business miserable!! I suggest to use Owensboro Family Pharmacy for your medical needs. They are always awesome."

"I ordered my medication refill and requested delivery. I waited the first day and they didn't bring it. The next day I waited until 2 pm, they still hadn't come and I left for one hour. That's when they delivered my medication. I called and let them know that I missed delivery. . I let them know that this medication is necessary and I had missed 2 doses. The promised to deliver it that day, for a $1 delivery charge. They didn't deliver it. I called this morning and my medication is sitting in the pharmacy and not even scheduled for delivery. You CAN'T depend on this pharmacy to get your meds to you. You're better just going in and picking it up, even if you have to walk."

"My elderly diabetic father has been needing his Ozempic for days now. There is a shortage but Danhauer Drugs has it in stock. They are refusing to sell it to him because it is "for their current customers only". How can a pharmacy legally deny medication to a.person in need? They need their license revoked. Avoid this place at all costs. UPDATE: I just filed a grievance with the Kentucky Board of Pharmacy about this."

"The older lady has been rude several times lately and it was uncalled for. I am definitely surprised that this is allowed. You all aren’t the only pharmacy in the area so you may want to control yourselves and be more professional. I’m not surprised your review score is low."

"Vague in explaining their “cash only” medical device policy and shrouding it in a “insurance won’t pay” policy. It confuses older people who are told by medical staff and insurance companies that it should be approved. Then when asked why they didn’t just explain that THEY choose to not bill insurance and only sell direct, they lie. They never told me that in person on Saturday. Then she lied about speaking directly with my father upon their surprise delivery. Collen had spoken to her delivery guy, not my father. Don’t mislead people on Medicare! It’s ugly. Will never use or recommend this business. I don’t blame you for the policy, but I cannot stand lying."