Sally Beauty Corporate

"I won't be going to spend my dollars at Sally's. The sales girls don't know what they are doing. She sold me a ion product for my hair to shampoo and condition my hair to keep the brassiness out. I have my hair highlighted 4 days before. On the 5 th day I used the products she suggested and it turned my beautiful color bright blue. I was so upset and she only gave me a refund and then sold me something else on my dime to strip it out of my hair. It cost me 155.00 to get my hair fixed. Corporate doesn't even answer the phone to make a complaint. I won't be shopping there again."

"I shop at Sally's for my hair product very often , I went to get my hair dye and the sign said buy 2 get one free. So I get to the register, she says the sale has gone off but the signs are still up. I feel like since the sign is still up I should get it at that price. Very upset because I am a regular patron"

"I purchased some andis slimline pro trimmer from sally in lake city Fl. On 07/28/2023 which I spent $89.99 with tax for my husband birthday who is a barbershop owner/barber. Well on 8/01/2023 he decided to open them and to see that they are rusted and he placed them back in the box unused. On 08/01/2023 I went to the sally stores where I bought them from and Christina the store manager stated the there is a No refund policy on clippers and didn’t offer a exchange or anything only to reach out to the company who make them, well the receipt is contradicting because it state they are not refunded and it also say it’s refundable as long as it’s not used. While the manager refunds to give a refund to a product that they are saying that is rusted and I’m disappointed, anger, and most of all a unsatisfied customer and will most definitely share my experiences with a lot of people who may want to purchase there in the future."

"I visited the Sally’s in Destin and Michelle was over the hill. I was speaking to Sally‘s associate and this woman Michelle stood by and was being slightly rude to the employee. All of a sudden I didn’t feel comfortable in that establishment. The employees name was Karen, she just recently started. She spoke to me later and said that she used to work at the one in California. I think Michelle is a very rude person. And I will not be going back in that store until she’s gone."

"I've contacted multiple times over the same issues for over a year. Not sure about all Sally's locations, but Turnersville store needs to stock hair dye shelves better (out of my color decent amount) AND decent amount of their hair color swatches are ALWAYS missing making it hard to choose hair colors. Ridiculous this has been going on long enough. If people are stealing them? then maybe they should keep a sample book behind their counters"