Toot'n Totum

"I went through the drive-thru to get a couple black n milds. I specifically asked for the original plastic tip black n milds. When I got to the window to pay, he handed me 2 wood tip black n milds. I say hey these are not the right ones, he says what those ain't it? I said no I asked for plastic tip. He then tells his co-worker that I wasn't specific when I was. He brings me the correct ones, I told him the wood ones are more expensive. He then says oh it's ok. I said no I'm not spending more money if I didn't have to. How much are they? He says honestly I don't know, so I say can you findout. He goes to findout has an attitude. He comes back and says the plastic ones were 20 cents cheaper, then he says so what you want 40 cents with, that same ugly attitude. I say yeah, I mean if I was 40cents short you wouldn't let me make it. He then gives me 45 cents practically tossed it to me, then slams the drive-thru window. Just very rude when I was being nice about the situation, I just wanted what I asked for and didn't want to be over charged. I understand being frustrated everyone has problems in life. But, his job requires dealing with people. If he doesn't like dealing with people/customers then he should get a different type of job that isn't being around people/customers. I can't believe how I was treated, I'm gonna pray for that young man."

"Young man working the window with the curly hair is so rude. He cuts you off when you're trying to order, and all but throws your drink at you after you pay. If you hate your job, find another one. Never going to this location again, you've lost my business."

"The only reason I'm giving them a 2star instead of 1 star is cuz the young man in the mornings is always quick with service and polite otherwise they would only get 1 star. The overnight woman is very rude. Charged me almost $5 for a tiny bottle of lotion and shut the window and walked away before I could tell her it wasn't worth $5 and I didn't want it. Rude and talk about price gouging their items. I mean I know it's a convenience store but come on $5 for 2.5 oz of lotion is totally ridiculous. It better be some miracle lotion at that price. Don't think il stop there anymore..."

"I stop in this store about 2 times a day. I fill my work truck every morning at this location on north western due to the convenience living in La Palma. Will not ever step in the location again. Stopped in for some cigarettes and Chris at the drive up window was rude for the 2 and time. Very unprofessional person and they have lost my business Will just be heading to Pack A Sak from now on."

"Don the lady that works overnight here apparently doesn’t like her job. She’s rude everytime I’m here!"