H-E-B Pharmacy
19900 Southwest Freeway, Sugar Land, TX 77479
Hours open
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
10:00 AM - 5:00 PM
Photos
Location & Phone number
About the Business
H-E-B Pharmacy, located at 19900 Southwest Freeway in Sugar Land, Texas, is a one-stop shop for all your health and pharmacy needs. This institution offers a wide range of prescription medications, over-the-counter remedies, and health products to help you stay well. With knowledgeable pharmacists on staff, you can trust that you are receiving expert advice and personalized care. In addition to pharmacy services, H-E-B also offers a variety of household items, groceries, and beauty products, making it a convenient destination for all your shopping needs. Visit H-E-B Pharmacy today for top-notch service and quality products.
Reviews
"HEB pharmacy is always slow and understaffed. Customer service is lacking. It took 5.5 hours to refill 30 pills. As far as the regular check outs, mostly self check out. Not enough cashiers. Other HEB stores near by are always better staffed."
"I want to highly recommend the pharmacy and the staff. Especially Phar tech Isaac and Pharmacist Lucinda. Even over the phone he was so kind and patient. What I received was EXCEPTIONAL CUSTOMER SERVICE when i went in to pick up. My prescription was transferred and they got it filled within 3 hrs. I wish i could seat in the store to learn about customer service from them. You guys rock :)"
"Understaffed, results in never having medication ready even when text is received. Staff is nice and courteous but you can tell their frustrations due to the high volume of customers. Other HEB's have meds ready in an hour. I'm not blaming the staff. I blame the management for not properly forecasting the pharmacy with staff during high volume days and evenings."
"Three of the dumbest, unprofessional cashiers couldn't figure out an HEB gift card! One of them was recording me without my permission, I didn't cause any trouble, I wasn't rude and yet I received some unwarranted stress. I've been shopping at this location for 12 years, NOT ANYMORE! This is no way to treat people. Thanks HEB for hiring rude troglodytes!"
"Horrible service. It takes a long time to get the orders thru the drivethru. Shame on HEB....Please hire more people so I don't have to wait more than 20 minutes for my prescriptions."
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