Dollar Tree

"I went to the Dollar Tree on Valentine's Day. I expected a long line for Valentine's Day, but the staff's attitudes were terrible. There was no smiles, only unhappy expressions. I'm not sure if they were irritated with one another or frustrated because they had customers, but either way, I myself and, other customers went to Dollar Tree and paid for products that benefited the business in exchange for the employees having a job. It would be wonderful if they could scan more efficiently instead of moving like a snell since I'm not sure if they realize it makes the lines even longer and sometimes causes customers to leave without purchasing. I understand that they may not care right now because they do not own the company, and they will continue to receive their paycheck anyway, which is why I am providing my feedback to anyone who can make a difference (general manager). It was Valentine's Day, approximately 5:30 p.m. If this makes it to management, please coach your staff and emphasize the importance of "customers and their purchases" helping to keep businesses like Dollar Tree afloat."

"Very poor customer service. The lines were long and moving slow. Cashiers were too busy talking to each other to pay attention to the task at hand. No greeting whatsoever, just rude, nonchalant, bottom of the barrel customer service. If zero stars was an option, that is what I would choose."

"My girls and I were waiting in line for about 20 minutes when they pulled someone from a different line in front of us. Then, when they finished with them they closed the register. We were the next ones to check out. I asked if that included me to move. The manager I guess said, no this register is closed she has to go home. I'm thinking, I get that but a warning that the register is closed would have been nice. Especially since they pulled a lady from another line in front of me. I only had seven items. They could have checked me out first or moved me to the front of another line. It would have been handled a lot better. The management needs to learn how to communicate and manage situations like this differently. I will not be back."

"This location normally has a lot of items in stock. The only thing bad is the staff, they aren’t super friendly. And can have attitudes most of the time. I try to be friendly and talk to them sometimes it works and sometimes it doesn’t. There’s an older lady that works there and her young daughter works there also. The daughter looks like she’s about 12 years old. The daughter was ringing me up and in the middle of her checking me out she yells ‘Ma I’m tired!’ And then the mother comes out the office and continues to ring up my items."