Little Tyke Learning Centers

"Good and trustworthy childcare is difficult to find. After weeks of extensively and patiently searching for a childcare center that I can trust to keep my child safe and happy, I decided this might be the best fit for my 3 year old son. I was excited to transfer my son to a nice facility that seemed to be professional and personable. I called this daycare to kindly ask for their “licensing number”, which I innocently and naively referred to as a “provider number”- what a terrible mistake. I was met a repulsive attitude and questioning as if I was some sort of imposter. I heard obvious and plain bickering in the background of continued questioning and scrutiny. I explained 3 times that I needed this number to provide to CCMS as I would like to transfer my son; and need this information to fill out the transfer request. I work in technical support and I receive calls constantly where the customers are using the incorrect verbiage and there is a constant disconnect with terms that I am familiar with and they are not. Using context clues- which I clearly provided- I am able to decipher what the customer means and professionally and politely correct them in order to be as helpful as possible. Unfortunately- that was not the case. I figured after explaining myself multiple times that it would be obvious what I was asking for. Once I was fed up of being questioned for no reason, I asked to speak to the director. The Hispanic lady that I was speaking to on the phone LIED to me and told me that she was the director. How horrendously unprofessional. I eventually got to the director- who by then was infected with the contagious attitude from the previous lady. She corrects me and asks “Do you understand why we are not able to give that number out”? As someone who runs a business, it is YOUR job to understand why I am upset, de-escalate the situation and perhaps apologize? Not the other way around. I am not stupid- but was treated as such. I do not care, in fact, I could not care less that you are about to go on vacation. You are there now, and you could have easily and peacefully taken the phone to sort out the situation in a professional manner. I am a mother, I am a potential paying customer. I am so glad this phone call happened, as I can now scratch this daycare off of my list and continue my search. I do want to mention the assistant director. She was amazing and truly the one who sold me on this daycare. Thank you for being so informative and professional. I can tell that she was a genuine and kind person who deserves her title and more. She is the only reason I am giving 2 stars instead of one. Please do not even respond to this review as you had a chance to correct this issue over the phone and decided not to do so. I am not interested."

"Used words to describe my child like diva and drama queen but when asked how she’s doing told by the director Cindy “no news is good news.” Next week being told they left my child unsupervised for a unspecified amount of time and was assaulted by another child. Never followed my child’s allergy guide and continued to provide her with red dye 40 and HFC. New school describes my child as sweet and kind."

"Little Tykes on Baker Blvd is the best daycare center and I would recommend it for anyone looking for one. They are always having activities for the children as well as family events. My son who is now 3 has been enrolled at this location since he was an infant. He loves "his" Trisha, Bridney, Mimi, and every other employee here. I can honestly say that everyone has provided the best care for him even when he is trying to find trouble to get into. I never have to worry about him while I am at work since I know the best of the best are caring and loving for my son like he was their own."

"Both of my children attended Little Tyke Richland Hills. So many of the staff became our family and loved my kids as their own. We have laughed, cried and celebrated together. I'm so thankful to have you all in my children's life."

"I have been at this same Little Tyke since my son was 2 1/2. He about to turn 9!! I also have a almost 4 year old there that has been there since birth lol!! There are 2 that have been there since I have. Trisha and Misty are like family!! They are amazing and love on my children and help me with every day mom things!! They are dedicated to say the least!! Thank you for taking care of my little mischievous boys!!!"