Main Event Frisco

"Our group got the all activity pass and it was pretty fun. Sodas tasted a bit watery. We played a lot of laser tag and Sergio was awesome! Made sure everything ran smoothly but also lots of fun! Our last game it was 24800 to 6500!"

"It’s a nice event center and good entertainment for kids with bowling and arcade. Laser tag was kids favorite. Pizzas are do good and in house. In house food and drink is very advantageous incase we need more which is not the case in other event organizations."

"Today, we had a highly unsatisfactory experience at Main Event while celebrating my son's 12th birthday. We had ordered two pizzas for a group of seven kids. To our dismay, the pizzas were served with dirty plates. As the children eagerly tried to enjoy their meal, it became apparent that some plates were unclean, which was quite unpleasant. In response to this issue, we took photographs as evidence and promptly informed the staff, expressing our dissatisfaction. Unfortunately, the manager's reaction was discourteous and unprofessional. The manager's rude inquiry about our demands left a negative impression. I informed the manager that I would express my dissatisfaction with their service on social media platforms. The overall quality of the food was subpar, and I cannot recommend this establishment to others. As a fellow business owner, I comprehend that errors can occur, but it is essential for businesses to handle customer complaints with professionalism and respect. The way in which this situation was managed left much to be desired."

"Don't order food at the bar. Waited at least 45 minutes for food before we cancelled the order and went somewhere else. Shuffleboard tables are/have been BADLY out of level. I had to adjust one of them that you couldn't even keep the pucks on the surface. Bad staff did not care that food had taken so long and avoided us when we went to the bar. It wasn't even that busy on a Thursday night. Front counter had no idea how to do the wait list for shuffleboard and charged more than the website shows for time on the rental."

"I visited the Main Event in Frisco as a part of our office team building activities outing and it was a fantastic experience. The combination of arcade games, a sports bar, and great food made it a one-stop destination for entertainment. The arcade games offered a wide variety of options, suitable for all ages, and I had a blast playing them. The sports bar provided a relaxed atmosphere to catch a game while enjoying drinks and tasty food. The menu had a good selection, and the service was excellent. Overall, Main Event in Frisco is a perfect place for a fun and enjoyable outing, offering something for everyone."