Kroger
9114 Camp Bowie West Boulevard, Fort Worth, TX 76116
Hours open
Monday:
6:00 AM - 11:00 PM
Tuesday:
6:00 AM - 11:00 PM
Wednesday:
6:00 AM - 11:00 PM
Thursday:
6:00 AM - 11:00 PM
Friday:
6:00 AM - 11:00 PM
Saturday:
6:00 AM - 11:00 PM
Sunday:
6:00 AM - 11:00 PM
Photos
Location & Phone number
9114 Camp Bowie W Blvd, Fort Worth, TX 76116, United States
About the Business
Kroger is a well-known supermarket chain located at 9114 Camp Bowie West Boulevard in Fort Worth, Texas. This institution offers a wide range of products and services including bakery items, fresh flowers from the florist, groceries, health products, and a selection of liquor. With a reputation for quality and convenience, Kroger is a one-stop shop for all your household needs. Visit the store today to experience their excellent customer service and diverse product offerings.
Reviews
"I ordered flowers to be delivered from this Kroger on Valentine's Day. The picture I included was for a $75 arrangement. It didn't include all the flowers in the description as well as most of the flowers were wilted when they showed up. I called customer service to get my money back and they said I needed to bring the flowers back in to get an exchange. The whole reason I ordered flowers to be delivered is because I don't have time to go to the store. I don't have time to get them exchanged either."
"By far the most nasty store! This particular location has the most rudest employee TAWANA! Not only she's rude she discriminate based on your looks and she is racist towards some customers! She seems to not care how she treats customers because she don't get disciplined by her manager's maybe she has it cool" with them ! Corporate office should pay a visit to this location and reevaluate their employees! Disgusting customer service! Kroger do better!"
"Sorry to see this place going downhill like it is. Especially among the non-caring employees. We attempted to get assistance from one employee who simply stared at me until I had to ask the question again. He was a "personal shopper" with the huge cart (that was blocking the aisle) and I guess he couldn't be bothered. Another employee with a cart darted in front of my wife who was pushing the basket, causing her to have to come to a complete stop to avoid hitting him. And the soft drink aisle was completely clogged with boxes, workers and vendors making it impossible to get to the product we were looking for. The selection is OK, but management really needs to remind their workers that 1) the customer is who pays their salary; 2) they should ALWAYS yield right of way to the customer; 3) they should ALWAYS be ready, willing and able to lend assistance when a customer asks for help. We didn't see evidence of any of these training areas yesterday. Again - sorry to see the decline here."
"The customer service department needs to do better. When you are helping a customer you should not ask them to slide over so they can help the next person while you fill out your rent form. I end up waiting twice for my transaction. DO BETTER!!!!"
"The location is clean and perfect to get everything you need for dinner and Charlie is very helpful and knowledgeable as well as Courtney Thompson... they're great.. only downside is that the bank closes early, or 28 minutes before 5pm"
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