Reliable Collision Body Shop

"I have used Reliable in the past and recently I was involved in an accident that did extensive damage to my 2020 F-250 Superduty. Reliable is a preferred shop of my insurance company too, which made my choice of repair shops a no brainer.They repaired and repainted my truck and the results were amazing! They are a Christian, family -owned business with excellent customer service, and they do top-notch body work. The owners are very involved and caring people.Highly recommend!!"

"Literally if I could give no stars I would. SO dissatisfied with the service, or lack thereof that we received! My son took them $500 cash (our deductible) and the insurance check before we ever dropped the car off with them. We dropped it off on Oct 11 and barely picked it up today. Throughout the course of them having it the only updates we were given were when we called them! Even at that, they gave us a different completion date each time! She told me after 2-3 other times she had said we could get it, that her guys never work on Saturday but would so they could get the bumper repainted since the first time they painted it she said the paint didn’t match! I waited all day Saturday with no call. Monday comes around and I call because she promised it would be done over the weekend. Another lie. She then said that some girl didn’t feel good so didn’t do it but they would have it done by end of day! When we went to pick up she said we still owed the deductible! I said, no we don’t, that was all paid up front before we ever dropped the car off. She’s holding the file that she had gone through at least twice already, and went to someone’s office trying to figure out what they were going to do. Left us standing in the office for nothing like 15 minutes, then asks my son, do you have your receipt? I said, where’s your copy? She said, I can’t find it. I send my son to see if his copy is in the glove compartment and she laughs and says, oh, here it is! It was in the file the whole time! We dropped the car off with a full tank of gas and picked it up empty. WE WILL NEVER USE THEM AGAIN!!! There’s too many professional body shops in Midland to deal with their LACK of professionalism! I doubt they’ll be in business much longer because word will definitely get around!"

"Took our car to Reliable after we were in an accident, they are so friendly and professional. I will always use them if I am able. My car looks awesome and they will fight for their customers! They explain everything to you. A family owned business with amazing employees."

"Absolutely amazing! Thank you and so hoping ya'll can make my baby #HopeMobile shine again soon!"

"Best body shop experience I have had, Jackie was always updating me on my car, she was on top of making phone calls, and most importantly they answered every call. Many places they let their customers go to voicemails, but Reliable has a great communication with their customers. All staffs members were always welcoming and friendly. My car was fixed as new and I am pleased with Reliable from the moment I went in for an estimate!"