AutoZone Auto Parts

"They had the part I was looking for as usual none the less. But it gets really old going to any parts store and doing there entire job for them except check out. You all need to hire people that know about vehicles and maintaining them at least a little bit. It's not my job to teach them how to look up parts, go actually look for the part or look for the best price on YOUR system. Incompetence in auto parts store employees is why I usually order my stuff from home. Finding the best price and quality parts unless it's something I need right then and there to get back on the road."

"If I could give 0 stars I would. Went in yesterday morning because I had to get jump started and wanted to see if I needed a new battery or for it to be charged.. walked in and there's like 5 people walking around, working.. no one says a thing. I stand there awkward waiting for someone to acknowledge me. They glance at me but say nothing. Finally someone comes from the back and has a woman to come check my battery. She comes out with an attitude and checks it-- she's like it's good sooo.. I told her well I had to get jumped so I guess it needs to charge. She's like well if you just leave your truck running it'll charge. I'm thinking duh I know this but I can't get my truck to start now so I ask her can I charge it here. She gets a super attitude and goes and gets the tools to do it. All the while grumbling and shoving tools in the tool box. I felt like a huge bother. I come back after an hour, like she said, and she sets it on the counter, says it's charged and walks away. I stand there thinking she went to go get the tools.. she comes back and asks if I need anything else. I say uhh.. can I get it put back in? I have no tools! I'm in office cloth attire. I've been going to autozone for years all over the country because I am a veteran and have always had it taken out and put back in-- everyone was always friendly. This was my first time at this location. Never again! Not only that, truck didn't start. My friend's husband came and jumped started me and we went to O'Rielys. I was not about to give that store my business. He tested it and it was a bad cell. My friends' husband and the O'Rielys guy even said the battery wasn't tightened all the way and was loose. Ridiculous! Don't know the girls name-- short, Hispanic, super short hair. It sounds like from other reviews that others have dealt with the same girl! Y'all need to rethink your staff. She should not be working with customers with that level of disrespectful attitude. Never again."

"Talk about pure racism, walked into this store and sat next while one poor girl worked counter, ppl building up behind me, little Hispanic girl comes to the front for a Hispanic male not in line, checks him out then walks away, and other Hispanic male walks into the store she immediately comes back to the front counter to help only him and walks off While the line sits idle and one girl still working the first customer Customer walked out. Shins saying what we all thought, guess we aren’t the right color to shop here. Same girl that told us the self check out doesn’t work in order to get the special customer, comes back after all this and tells the line to use the self check out If I didn’t have to go here I avoid it because it’s not the first time I’ve witnessed this! Change this store it’s disgusting you operate like this still!!!! Close it down, it’s not the first time and I’m sure won’t be the second!"

"Michael, Aidan and Manuel were extremely helpful in helping me find the right replacement part for my vehicle. They were patient and willing to help me solve all my automotive issues before leaving the location on Michigan Avenue… It didn’t even seem to bother Manuel to test our battery and alternator in adverse weather conditions, Michael had an interesting analogy that help me understand what was going on with my vehicle’s battery and Aidan made sure I got my core reimbursement for my old battery!… Thank you guys we really appreciate it!"

"Brenda and Isaiah are amazing!! Great customer service and very fast. Me and the other gentleman travel all they way to their store from the Wadley location and it was well worth it! Went from worst customer service store to the BEST customer service store. I’ll definitely make sure my company and all my friends and family business goes to this store location."