The Fixx Hair Studio #2

"Megan did an amazing job with my hair. I really enjoyed my appointment with her and i love my hair."

"*Edit* it's pretty disgusting that instead of taking accountability for messing up my hair they would instead choose to lie. I think it’s gross behavior to try to slander clients online about their finances when I have a full time job and DO have the means to pay for a double process hence the reason why I ASKED for it. Im pretty certain the real reason i wasnt given the correct service is because Sam over booked herself and didnt feel like staying later to do it. I think it's pretty gross to not only assume someone's financial situation, but to air it out online to try to justify their awful service. Second, as previously stated, I've been blonde for a long time and I've had many bleach root retouches as you can probably tell from my long platinum hair (excluding the yellow roots given to me by this salon) and so I'm obviously very used to having bleach on my scalp and I in no way shape or form ever asked them to wash the bleach off early. That is a straight up LIE. I think it's childish and unprofessional behavior to sit around and come up with stories and excuses about why your work doesnt look good instead of just fixing your mistake. What a terrible, immoral salon you have. Anyway, I ended up going to Cindi's salon and Spa and they did a beautiful job fixing my hair for a fraction of the cost and they were much friendlier too. If you care about your hair I would recommend going to them :) *original review below* Do not go here please save your hair and money!! They ruined my blonde hair and now I don't know what to do. My roots are orange and ugly and I'm so embarrassed and upset. When I called and made my appointment I explained that I had longer roots than usual and explained in depth my hair situation to make sure they booked me enough time. This hair appointment was a present from my mom so i explained to them that money wasnt an issue, obviously considering the amount they charged me for a simple service. I asked if anyone specialized in blondes and they put me with sam. When I got there Sam had another stylist working on my hair at the same time because she overbooked herself. When they washed the lightener out I immediately noticed it wasn't right and asked to do a double process but she told me it was normal and that it would lighten up. She spent like an hour trying to tone my roots to make them look semi normal and eventually it didn't look that bad and she charged me over $600. Well once the toner washed out I had bright orange roots and platinum blonde mids and ends. I've never called a salon for a redo but it looks so bad I literally had no choice and I shouldn't have to pay someone else to do a color correction for what should have been a simple root retouch. The manager of the salon was very nice and booked my redo appointment but shortly after that I got a call from Sam. She informed me that if I wanted to get it fixed I would have to pay her for it and that I should have expected it to look like that. I've gotten many root retouches with the same length of roots and they have never been orange like this. She took absolutely no responsibility and says if I wanted it fixed I should have told them sooner and acted like I was just trying to get a free service out of them even though as you can see in the photos my roots are just barely coming through. It wouldn't even be possible to retouch such little new growth. I will never be returning to this salon and if you're smart you wouldn't either they don't care about your hair and they don't care about fixing their mistakes and there are plenty of other salons in the area that do."

"Jessica does awesome work! She’s great with color and gives perfect haircuts! It’s always fun to visit with her, too. The shop has all the products you might need to maintain healthy hair. Customer service is excellent!"

"Crystal is an amazing hair styling! She’s great with my bangs even though I train them wrong by clipping them back and I have a cow-lick. She’s talented and friendly, making you feel like you’ve known her for years. Her team is cohesive and the atmosphere is clean and inviting. If she’s not available anyone on her team can accommodate yours requests just as well. I live in Cibolo, but it’s only a 15 minute drive and so worth it. The pricing is fair for everything you get. She recommended a moisturizing product for my very thirsty hair to sleep with at night. I’m hoping the next time I come in she can see a difference! I searched for years to find a salon that I could call home and I filling it with The Fixx on 280 N. Business I35 ste 600, New Braunfels, TX."

"Jessica is truly exceptional. Each time I visit for my appointment, it feels like catching up with an old friend—effortless and enjoyable. She consistently understands precisely what I’m looking for, ensuring that my hair looks fantastic every time. Despite our engaging conversations, she maintains the utmost professionalism throughout the appointment. Jessica’s ability to blend friendliness with expertise makes every visit a delightful experience."